Cognitive Computing Systems and Knowledge Similarity Transformation
Article published with Matthias Tuczek, Kenan Degirmenci, Yuanyuan Son, Michael H. Breitner, and Rick T. Watson in Journal of Strategic Information Systems. We conduct a review on interdisciplinary cognitive computing systems (CCS) We introduce CCS as a concept in information systems (IS) research. We analyze causal models in a graph database for key CCS concepts and relationships. We […]
Highly anthropomorphic virtual influencers – Feeling grounded?
Article co-authored with Yancong Xie published in Journal of Business Research. Highlights Customers can generate various feelings of groundedness across spatial, social, and temporal dimensions in AI live streaming commerce. Customers’ feelings of groundedness can be affected by virtual influencer characteristics and customer characteristics, and can affect their purchase motivations. Customers’ needs for groundedness vary depending […]
Understanding Delayed Diabetes Diagnosis: An Agent-Based Model of Health-Seeking Behavior
New paper co-authored with Firouzeh Rosa Taghikhah, Araz Jabbari, Arunima Malik, and Hadi A. Khorshidi published in Medical Decision Making journal. We explored the delay in diabetes diagnosis, particularly within remote Australian communities, through looking into the health care–seeking behavior of individuals displaying diabetes symptoms. We developed an innovative agent-based model to craft a dynamic decision […]
Performance Effects of Innovative Service Transition Strategies
Performance Effects of Innovative Service Transition Strategies New paper co-authored with Christoph Buck, Nils-Ole Floegelc, Maximilian B. Stöter, and Timothy Robb published in Journal of Innovation & Knowledge. The performance effects of innovative service transition strategies In recent years, the management research has increasingly discussed service transition. However, studies have not used sufficiently granular empirical […]
Digital Modernization for Government: An Implementation Framework
Digital Modernization for Government: An Implementation Framework A new report co-authored with Gregory Dawson, James Denford, and Marc E. Barda Picavet has been published by the IBM Center for the Business of Government. Digital Modernization for Government: An Implementation Framework Governments today increasingly face the challenge of how to integrate transformational digital technologies like artificial […]
Realising Trustworthy and Inclusive AI for Indonesia
Realising Trustworthy and Inclusive AI for Indonesia Today, artificial intelligence (AI) is rapidly transforming societies worldwide, and Indonesia is at a pivotal moment to harness AI’s potential for economic growth, social progress, and improved quality of life. This new IBM report, Realising Trustworthy and Inclusive Artificial Intelligence for Indonesia, captures another step towards ensuring that AI […]
Why Digital Platforms by Incumbents Fail
Why Digital Platforms by Incumbents Fail New paper co-authored with Leandro Jesus, Michael Rosemann, and Marek Kowalkiewicz forthcoming in Communications of the AIS. In an economy increasingly dominated by digital platforms, incumbent firms are trying to launch platforms associated with their original products to remain relevant and create additional value propositions. Yet, evidence shows that […]
Exaptation Potential of Supply Chain Resilience Capabilities during COVID-19
Exaptation Potential of Supply Chain Resilience Capabilities during COVID-19 New paper co-authored with David M Herold and Lorenzo B. Prataviera published in Production & Manufacturing Research. Identifying the exaptation potential of supply chain resilience capabilities during COVID-19: Insights from Australia What happens to newly built resilience capabilities when the pandemic is over? Using the concept […]
Doing strategic information systems research for public value
Doing strategic information systems research for public value An editorial co-authored with Greg Dawson published in Journal of Strategic Information Systems. This editorial has two purposes. First, we address why a focus on doing impactful research that creates public value is vital for the present and the future of the information systems (IS) field. Second, we […]
Quantum Computing for Public Value: Insights from Australia
Quantum Computing for Public Value: Insights from Australia New report co-authored with Samar Fatima for the IBM Center for the Business of Government. Quantum computing is evolving from the fantastical to the achievable. Accelerated developments show promise for leveraging quantum computing to address previously intractable problems in government. The technology can foster immense potential benefits […]