Tag: outsourcing

  • Consulting and Advisory Services

    I have updated the Consulting page on my website. Consulting engagements I offer range in scope from single-day senior executive briefings to small-term strategic project assignments. Here are some of the most common offerings: Executive Strategic Planning Retreats: Working closely with the client, Kevin scopes out a keynote presentation followed by a workshop. The day begins […]

  • Information Systems ‘Backsourcing’: Knowledge Re-integration Challenges

    Akshay Bhagwatwar (University of Washington), Ray Hackney (Brunel University), and I have authored a paper that examines the knowledge integration challenges faced by organizations as they try to recover from backsourcing endeavors. The paper will appear in a future issue of Information Systems Management. Abstract Backsourcing is motivated by opportunities arising from changes in the […]

  • Outstanding Reviewer at the Emerald Literati Network Awards for Excellence 2010, Strategic Outsourcing

    I have received the 2010 Outstanding Reviewer award for my contributions to Strategic Outsourcing. I serve as on the Editorial Board of the journal. We would welcome your papers on all aspects of outsourcing (see, Author Guidelines)

  • Business Process Outsourcing: A Case Study of Satyam Computers

    I have a new paper accepted for publication in the International Journal of Information Management. Abstract: The prominence of business process outsourcing (BPO) continues to intensify in today’s hyper-competitive marketplace. Engaging in BPO can help an organization focus on its core competencies, while gaining specialized knowledge, skills, and processes in auxiliary spaces. The literature is […]

  • How to Implement a Successful Outsourcing Process? – PMI Services & Outsourcing SIG

    I will be delivering a webinar on June 17th, 2009 to the Project Management Institute’s (PMI) Services & Outsourcing Special Interest Group (SIG). My presentation will examine the basic, yet critical question, How to Implement a Successful Outsourcing Process? The presentation will draw heavily from my book, The Outsourcing Handbook (Kogan Page, 2006). For more information, […]