Shh! It’s Vive La Résistance…A Case Study on Underground Resistance and Change Management

Nicholas D. Sweers II and I have authored a case study on the complexities of change management when underground resistance is present. The case study will appear in the Journal of Business Strategy. This case study highlights the challenge of dealing with underground resistance when leading organizational change. Underground resistance has deterred many change management efforts. […]

Dismantling Terrorist Networks to appear in Technology Forecasting and Social Change

Jared Keller, Yuan Lin, and I authored a paper that describes how agent-based modeling can be used to consider policy options for dismantling terrorist networks. The paper will appear in Technology Forecasting and Social Change. Dismantling Terrorist Networks: Evaluating Strategic Options Using Agent-Based Modeling Dismantling dark networks remains a critical goal for the peace and […]

Building the UW X-Prize Lab

Along with Ann Bostrom and Sandy Archibald, I am developing the X-Prize Lab at UW. Our initial plan is to offer two courses through the Evans School of Public Affairs. The first course will examine prize-driven innovation. We have an assembled an amazing list of speakers, see our blog. In this course leading innovators and […]

Business Process Outsourcing: A Case Study of Satyam Computers

I have a new paper accepted for publication in the International Journal of Information Management. Abstract: The prominence of business process outsourcing (BPO) continues to intensify in today’s hyper-competitive marketplace. Engaging in BPO can help an organization focus on its core competencies, while gaining specialized knowledge, skills, and processes in auxiliary spaces. The literature is […]

Information and Knowledge Management in Public Sector Networks: The Case of the US Intelligence Community

The current issue of the International Journal of Administration contains a paper that I authored on collaborative information and knowledge management. The paper is titled “Information and Knowledge Management in Public Sector Networks: The Case of the US Intelligence Community.” Abstract This article contributes to the public management literature by exploring the critical challenges that […]

Global Text Project: A Panel Discussion

I will be serving on a panel with the co-project leaders of the Global Text Project, Rick Watson (University of Georgia) and Don McCubbrey (University of Denver) at the 2nd Annual SIG GlobDev Workshop. The goal of the panel is twofold – 1) to continue to raise awareness about the project and recruit professors to […]

Speaking at the Washington Technology Industry Association: Securing Organizational Knowledge – Human Intelligence Operations

I will be giving a talk for the Washington Technology Industry Association based on my recent book, Managing Knowledge Security (Kogan Page, 2007). The talk will take place on December 7, 2009 at Seattle University. For details, please click here [Link] Based on his recent book, Managing Knowledge Security: Strategies for Protecting Your Company’s Intellectual Assets […]

Customer Managed Knowledge Factories

Jongmin Moon and I have authored an article on Customer Managed Knowledge Factories. The paper will appear in Business Information Review. Abstract Most organizations spend millions, if not billions, on knowledge management. There is no doubting the fact that organizations must manage knowledge if they are to be successful, or even survive, in the marketplace. […]