I hope to use this post to begin a discussion on this question. Specifically, how do we define network resiliency when examining large-scale public sector networks. These networks span multiple-levels from individuals to organizations and may even involve consortiums. Consider the case of the US intelligence community (USIC). The USIC involves both public sector organizations (e.g. CIA, NSA, FBI, etc) but also collaborates with intelligence agencies in other countries (e.g. MI6, BND) and even private organizations (Xe Services LLC). The USIC must ensure that its network is resilient. Its resiliency is dependent not only how well it plans for, and executes, responses to changes in its internal and external, but also how well its network (which consists of many organizations it does not have formal control, or even influence, over) fairs in times of crises.
Today, I was examining the literature in telecommunication networks for concepts that we could draw on. The engineering literature has a myriad of concepts that we could draw on to build a framework for organizational network resiliency. For example, consider the concept of load-balancing. Load balancing is essential to the design of robust electronic networks. While its primary purpose is to allow us to plan for efficient usage of resources, load balancing also helps with managing against overload on devices. To describe the concept without getting too technical, one might conceptualize load balancing as follows: incoming information requests to a network are distributed to the appropriate device within the network by a load-balancer. The load-balancer is responsible for routing the request to the best available device (different algorithms might be used for this, and we can have different criteria for determining the best device to route a request to). Load balancing can help us design failsafe mechanisms (for e.g., if one node is down then traffic is routed to a backup node).
Should we have load-balancing mechanisms for organizational networks? Absolutely! I actually think that organizational networks do have implicit load-balancers. Some view these as gatekeepers? Gatekeepers play a vital role in determining how information moves within networks. Do you know of any organizations that manage their gatekeepers mindfully? If so, how do they do it? Also, are there other organizational concepts that are similar to load-balancing?
During my visit to the CIS @ LSE, I conducted an inquiry into how ecological models might help us understand robustness of networks, especially terrorist networks. One idea that I worked hard on is how do agents within a network adapt under conditions of duress. For example, assuming you took away a food source from an ecosystem, how might the various entities (species) adapt and create work-a-rounds? Would the nature of competition among the species change? Would the patterns that drive the reorganization of the ecosystem be predictable?