Cognitive Computing Systems and Knowledge Similarity Transformation
Article published with Matthias Tuczek, Kenan Degirmenci, Yuanyuan Son, Michael H. Breitner, and Rick T. Watson in Journal of Strategic Information Systems.
Highly anthropomorphic virtual influencers – Feeling grounded?
Article co-authored with Yancong Xie published in Journal of Business Research.
The business model portfolio as a strategic tool for value creation and business performance
The number of organisations that operate multiple business models continues to increase.
Mitigating Urban Heat
In this article, we develop an optimization model to maximize revenue while limiting UHI intensity under several restrictions. We run simulations in two urban areas in Brisbane, Australia to test the model’s theoretical predictions.
A Typology of Chatbots in Public Service Delivery – IEEE Software
Chatbots are being used in an increasingly wide range of public services and present several benefits for public service delivery. Our typology contributes to effective chatbot-mediated service delivery in the public service context.