Quantum Computing for Public Value: Insights from Australia
New report co-authored with Samar Fatima for the IBM Center for the Business of Government. Quantum computing is evolving from the fantastical to the achievable. Accelerated developments show promise for leveraging quantum computing to address previously intractable problems in government. The technology can foster immense potential benefits for the public, alongside far-reaching implications from using […]
Digitalization and Sustainability: Advancing Digital Value
Kathryn Brohman (Queen’s University), Gregory S. Dawson (Arizona State University) and I have a new book currently in press. Addressing the key research question of how organizations transform to generate new forms of public and shareholder value by leveraging digital technology, expert contributors provide a deep dive into a diverse variety of business models from around the globe. […]
Public AI Canvas for AI-Enabled Public Value
New paper co-authored with Samar Fatima, Christoph Buck, and Erwin Fielt published in Government Information Quarterly. Public AI canvas for AI-enabled public value: A design science approach Public agencies have a strong interest in artificial intelligence (AI) systems. However, many public agencies lack tools and frameworks to articulate a viable business model and evaluate public […]
Mitigating Urban Heat
New paper co-authored with Matthias Tuczek, Kenan Degirmenci, Richard T. Watson, TanYigitcanlar, and Michael H. Breitner published in Urban Climate. Mitigating urban heat with optimal distribution of vegetation and buildings The impact of climate change on cities poses a growing global threat, which is exacerbated by the urban heat island (UHI) effect. The optimal distribution […]
A Typology of Chatbots in Public Service Delivery – IEEE Software
New paper co-authored with Tendai Makasi, Alireza Nili, and Mary Tate has been published in IEEE Software. Chatbots are being used in an increasingly wide range of public services and present several benefits for public service delivery. Our typology contributes to effective chatbot-mediated service delivery in the public service context. To access the paper, please […]
International Dialogue: Emerging Technology for Response and Recovery
In a post-pandemic world, homeland security and border control agencies are being tasked with transforming how they respond and operate in a highly digitalized environment, while ensuring safety and prosperity of citizens and country. Critical challenges that agencies face include the increasing volume of incidents and emergencies, overly complex trade and immigration processes, and evolving […]
QLD Department of Resources – Building Evidence-Driven Organisations
Artificial Intelligence in the Public Sector: A Maturity Model
The IBM Center for the Business of Government released my new report today. Artificial Intelligence in the Public Sector: A Maturity Model The technology is revolutionizing the way we derive value and insights from data in order to improve our daily lives. In addition, governments gather a treasure trove of pertinent data that can be used to execute […]
What are the key factors affecting smart city transformation readiness? Evidence from Australian cities
New paper co-authored with Tan Yigitcanlar, Kenan Degirmenci, and Luke Butler published in Cities. Transformation into a prosperous smart city has become an aspiration for many local governments across the globe. Despite its growing importance, smart city transformation readiness is still an understudied area of research. In order to bridge this knowledge gap, this paper […]
Quoted in BBC: Why China’s bitcoin miners are moving to Texas
Link to the news story: https://www.bbc.com/news/world-us-canada-58414555