Human–Machine Collaboration for Strategy Foresight
We report on an innovative pilot project conducted by an Australian state government that leveraged generative artificial intelligence (AI), specifically large language models, for strategic foresight using a design science approach.
Digital Modernization for Government: An Implementation Framework
A new report co-authored with Gregory Dawson, James Denford, and Marc E. Barda Picavet has been published by the IBM Center for the Business of Government.
Digitalization and Sustainability: Advancing Digital Value
Kathryn Brohman (Queen’s University), Gregory S. Dawson (Arizona State University) and I have a new book currently in press.
Is Mandatory Seller Disclosure of Flood Risk Necessary? A Brisbane, Australia, Case Study
Information on the impact of flooding is fundamental to mitigating flood risk in residential property. This paper aims to provide insight into the seller disclosure of flood risk and buyer behaviour in the absence of mandated seller disclosure.
State Competitiveness, Digital Trade and Cybersecurity
State Competitiveness, Digital Trade and Cybersecurity
Organizational robustness: A conceptual framework
Understanding robustness and how organizations can configure and adapt is fundamental for their survival. In this paper, we build on the general system theory to conceptualize the underlying mechanisms of organizational robustness.
Public AI Canvas for AI-Enabled Public Value
Public agencies have a strong interest in artificial intelligence (AI) systems. However, many public agencies lack tools and frameworks to articulate a viable business model and evaluate public value as they consider investing in AI systems.
Mitigating Urban Heat
In this article, we develop an optimization model to maximize revenue while limiting UHI intensity under several restrictions. We run simulations in two urban areas in Brisbane, Australia to test the model’s theoretical predictions.
A Typology of Chatbots in Public Service Delivery – IEEE Software
Chatbots are being used in an increasingly wide range of public services and present several benefits for public service delivery. Our typology contributes to effective chatbot-mediated service delivery in the public service context.