Speaking at Parsons Brinckerhoff’s Global Knowledge Management Leaders Meeting – September 13-17, 2010
I will be flying to NYC to speak at Parsons Brinckerhoff’s (PB) Global Knowledge Management Leaders Meeting. I have collaborated with PB since 2005. During this time, I have had the pleasure of seeing, influencing, and designing components of their knowledge management strategy. My presentation will focus on strategies for enhancing tacit knowledge transfer within […]
Designing Sustainable Knowledge Management Programs
I will be giving an invited presentation at the 2010 Talent Management Conference in Portland, Oregon (September 8-10). My presentation will highlight strategic, tactical, and operational mechanisms for building sustainable knowledge management programs. About the Presentation As an organization prepares for the departure of valuable staff, a key challenge is how to capture, store, and […]
Consulting and Advisory Services
I have updated the Consulting page on my website. Consulting engagements I offer range in scope from single-day senior executive briefings to small-term strategic project assignments. Here are some of the most common offerings: Executive Strategic Planning Retreats: Working closely with the client, Kevin scopes out a keynote presentation followed by a workshop. The day begins […]
Building the Business Case for Knowledge Management and Innovation Programs
Resources are needed in order to invest in knowledge management and innovation programs. Whether it is discretionary resources to acquire a new system for knowledge discovery or cash to buy gift cards to be used as incentives to promote knowledge sharing among employees, it is important to remember that resources can make, or break, a […]
Conference on Intelligence and Nuclear Proliferation: Threat Identification, Policy Formulation and Decision Making, June 3-5, 2010
I will be speaking at the Conference on Intelligence and Nuclear Proliferation hosted by the Centre for Science and Security Studies (CSSS) at King’s College London in June. Kristen Lau and I have authored a paper that examines how information management failures led to an inability to adequately assess and detect nuclear threats in recent […]
Shh! It’s Vive La Résistance…A Case Study on Underground Resistance and Change Management
Nicholas D. Sweers II and I have authored a case study on the complexities of change management when underground resistance is present. The case study will appear in the Journal of Business Strategy. This case study highlights the challenge of dealing with underground resistance when leading organizational change. Underground resistance has deterred many change management efforts. […]
Dismantling Terrorist Networks to appear in Technology Forecasting and Social Change
Jared Keller, Yuan Lin, and I authored a paper that describes how agent-based modeling can be used to consider policy options for dismantling terrorist networks. The paper will appear in Technology Forecasting and Social Change. Dismantling Terrorist Networks: Evaluating Strategic Options Using Agent-Based Modeling Dismantling dark networks remains a critical goal for the peace and […]
Business Process Outsourcing: A Case Study of Satyam Computers
I have a new paper accepted for publication in the International Journal of Information Management. Abstract: The prominence of business process outsourcing (BPO) continues to intensify in today’s hyper-competitive marketplace. Engaging in BPO can help an organization focus on its core competencies, while gaining specialized knowledge, skills, and processes in auxiliary spaces. The literature is […]
Article on Information and Knowledge Management in the Case of the US Intelligence Community featured on Harvard Business Review Blog
Thomas H. Davenport wrote a nice post on the Harvard Business Review blog on why the US Intel. Community failed to stop the Christmas Day Bomber from boarding a flight to the US. Tom highlights my paper published in the International Journal of Public Administration that examined information and knowledge management in the US Intel […]
Information and Knowledge Management in Public Sector Networks: The Case of the US Intelligence Community
The current issue of the International Journal of Administration contains a paper that I authored on collaborative information and knowledge management. The paper is titled “Information and Knowledge Management in Public Sector Networks: The Case of the US Intelligence Community.” Abstract This article contributes to the public management literature by exploring the critical challenges that […]