International Dialogue: Emerging Technology for Response and Recovery

In a post-pandemic world, homeland security and border control agencies are being tasked with transforming how they respond and operate in a highly digitalized environment, while ensuring safety and prosperity of citizens and country. Critical challenges that agencies face include the increasing volume of incidents and emergencies, overly complex trade and immigration processes, and evolving […]

Interagency Collaboration within the City Emergency Management Network

New paper co-authored with Bo Fan and Zhoupeng Li published in Disasters. Interagency collaboration within the city emergency management network: a case study of Super Ministry Reform in China Emergencies continue to become ever more complex; responding to them, therefore, often is beyond the capabilities and capacities of any single public agency. Hence, collaboration among […]

Surfacing and Responding to Paradoxical Tensions in Megascale Projects

New paper co-authored with Anna Wiewiora published in International Journal of Project Management. Surfacing and Responding Paradoxes in Megascale Projects Megaprojects can deliver significant social and economic benefits. However, megaprojects are challenging to manage. They involve multiple stakeholders across various sectors and deliver novel and complex solutions that often require decision makers to deal with […]

Artificial Intelligence in the Public Sector: A Maturity Model

The IBM Center for the Business of Government released my new report today. Artificial Intelligence in the Public Sector: A Maturity Model The technology is revolutionizing the way we derive value and insights from data in order to improve our daily lives. In addition, governments gather a treasure trove of pertinent data that can be used to execute […]

What Explains Governments Interest in Artificial Intelligence?

New paper co-authored with Samar Fatima, Greg Dawson, and Jim Denford published in Economic Analysis & Policy.  Since 2015, several countries have shown significant interest in artificial intelligence (AI) and have released national-level AI strategic plans. These plans reflect the country’s rationale for embarking on AI. To identify what factors influence the AI approach of […]

Will AI ever sit at the C-suite table? The future of senior leadership

Graeme J. Watson, Vincent M. Ribiere, JakaLindi? and I have an article accepted in Business Horizons. As the sophistication of artificial intelligence (AI) systems develop and AI becomes a key element of organizational strategy across a wide spectrum of industries, new demands are being placed on senior leaders. To understand the growing challenges leaders will […]