Winning the Business Case for Knowledge Management
If you have ever struggled to write a business case for a knowledge management effort, I encourage you to read my recently published article in Business Information Review. Without a sound business case, securing resources for knowledge management is difficult. When organizations do not devote the necessary resources to knowledge management efforts, it is often not due […]
The Zombie Workplace Survival Guide: HBR Blog
My first post on the Harvard Business Review site when live today! The post was written in collaboration with H. James Wilson and is titled, The Zombie Workplace Survival Guide. The post provides a few pointers to get your employees to innovate at their best. We would love to hear your comments on the ideas […]
Overcommitted: Sam Houston gets a Nice Suggestion…The Story Continues
Thanks for all the comments and feedback on the story of Sam Houston. Taking a suggestion from a reader, I am extending the story…Let me know what you think Sam returns from his meeting feeling frustrated. The company that he works for, PubIT, is being sued by a major competitor for intellectual property infractions and […]
Writing of a different style, fiction, or at least I hope so…Overcommitted
It is 8 AM and Sam Houston is on his way to his office in downtown Chicago. He drives from his house in Libertyville, a northern suburb of Chicago, then catches a train into the city. During his roughly seventy-five minute train ride, he has learned to balance his laptop, notebook and pencil, his blackberry, […]
Optimizing Idea Generation for Innovation
I have spent the last few days meeting a number of executives from technology giants like Microsoft, to smaller, yet highly innovative firms, such as biomedical research institutes. During my meetings, I engaged in very interesting conversations, most of which centered around helping organizations design sustainable innovation programs. A key question that kept coming up […]
Co-Evolution of Organizational Network and Individual Behavior: An Agent-Based Model of Interpersonal Knowledge Transfer – International Conference on Information Systems
Yuan Lin, my doctoral student, and I have a paper accepted at the Thirty First International Conference on Information Systems. The paper describes our ongoing efforts to develop robust models for studying the dynamics of knowledge transfer within organizations. Abstract: This study focuses on the co-evolution of informal organizational structures and individual knowledge transfer behavior within […]
Reversing the Brain Drain: Global Knowledge Flows
Finally, we are beginning to see more widespread acknowledgement of the reverse brain drain! For the last few years, I have counseled my graduate students to seek opportunities outside the US. Employment prospects outside the US continue to be, on average, more interesting, challenging, and attractive. Graduate students who want to succeed globally need to take […]
A Longitudinal Analysis of Stakeholder Sentiments: Business Modernization Project at the IRS
The Internal Revenue Service Business Modernization Project undertaken by the Tax Agency of the US Government has been singled out as an example of a massive failure. As envisioned, the project was intended as an Enterprise-wide intervention that would provide modern services and effective data access to citizenry and several government agencies. After more than […]
Speaking at Bangkok University on Designing the Innovation Process
I will be giving a talk at Bangkok University (Kluaynamthai Campus) on designing organizational innovation processes. The talk is organized by Institute for Knowledge and Innovation South-East Asia (IKI-SEA) as part of their KM World Seminar Series and will take place on October 28, 2010 from 1.30 PM to 4:00 PM. Please click here to […]
Interview with KM Leaders: Stan Garfield
I am currently interviewing an eclectic group of knowledge management leaders on their experiences. These interviews will appear in my new book on knowledge management. Here is an excerpt from my interview with Stan Garfield. I first met Stan Garfield at the APQC Conference in St. Louis in 2005. I was immediately impressed with his depth […]