Assessing the Relevance of Governmental Characteristics to Address Wicked Problems in Turbulent Times

New paper co-authored with James Denford, Gregory Dawson, and Aroon Manoharan has been published in Public Management Review. Governments have long faced traditional bureaucratic problems and developed a set of…

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Organizational robustness: A conceptual framework

New paper co-authored with Yancong Xie and Mohammad Jabbari published in Journal of Contingencies and Crisis Management. On organizational robustness: A conceptual framework Understanding robustness and how organizations can configure…

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Public AI Canvas for AI-Enabled Public Value

New paper co-authored with Samar Fatima, Christoph Buck, and Erwin Fielt published in Government Information Quarterly. Public AI canvas for AI-enabled public value: A design science approach Public agencies have…

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A Typology of Chatbots in Public Service Delivery – IEEE Software

New paper co-authored with Tendai Makasi, Alireza Nili, and Mary Tate has been published in IEEE Software. Chatbots are being used in an increasingly wide range of public services and…

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Digital Transformation in the Resource and Energy Sectors

New paper co-authored with Parisa Maroufkhani, Robert K.Perrons, and Mohammad Iranmanesh published in Resources Policy. The forces of digital transformation have delivered significant benefits likeĀ sustainable developmentĀ and economic growth in a…

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International Dialogue: Emerging Technology for Response and Recovery

In a post-pandemic world, homeland security and border control agencies are being tasked with transforming how they respond and operate in a highly digitalized environment, while ensuring safety and prosperity…

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Interagency Collaboration within the City Emergency Management Network

New paper co-authored with Bo Fan and Zhoupeng Li published in Disasters. Interagency collaboration within the city emergency management network: a case study of Super Ministry Reform in China Emergencies…

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Surfacing and Responding to Paradoxical Tensions in Megascale Projects

New paper co-authored with Anna Wiewiora published in International Journal of Project Management. Surfacing and Responding Paradoxes in Megascale Projects Megaprojects can deliver significant social and economic benefits. However, megaprojects…

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