Mitigating Urban Heat
New paper co-authored with Matthias Tuczek, Kenan Degirmenci, Richard T. Watson, TanYigitcanlar, and Michael H. Breitner published in Urban Climate. Mitigating urban heat with optimal distribution of vegetation and buildings…
A Typology of Chatbots in Public Service Delivery – IEEE Software
New paper co-authored with Tendai Makasi, Alireza Nili, and Mary Tate has been published in IEEE Software. Chatbots are being used in an increasingly wide range of public services and…
Artificial Intelligence in the Public Sector: A Maturity Model
The IBM Center for the Business of Government released my new report today. Artificial Intelligence in the Public Sector: A Maturity Model The technology is revolutionizing the way we derive value and insights…
What are the key factors affecting smart city transformation readiness? Evidence from Australian cities
New paper co-authored with Tan Yigitcanlar, Kenan Degirmenci, and Luke Butler published in Cities. Transformation into a prosperous smart city has become an aspiration for many local governments across the…
What Explains Governments Interest in Artificial Intelligence?
New paper co-authored with Samar Fatima, Greg Dawson, and Jim Denford published in Economic Analysis & Policy. Since 2015, several countries have shown significant interest in artificial intelligence (AI) and…
Smart Governance in the Contemporary Era: Journal of Urban Affairs
Naim Kapucu (University of Central Florida), Jiannan Wu (Shanghai Jiao Tong University), and I have co-edited a special issue of Journal of Urban Affairs on smart governance in the contemporary era. In…
Value–Based Guiding Principles for Managing Cognitive Computing Systems in the Public Sector
Cognitive Computing Systems (CCSs) are increasing in prominence in the public sector. This paper develops a framework drawing on public value and information technology service management literature to guide the…
AI and Smart Cities: Risks and Opportunities
Tan Yigitcanlar, Luke Butler, Farnoosh Roozkhosh, and I have published a paper in Energies.
Smart City Report – Australia
We published our report on smart cities in Australia. To download the report, please click [here]. The findings were feature in Brisbane Times. We published an article on the report…
ICMA – Smart City Development Article
I have a new article published in the current issue of PM Magazine co-authored with Michael Hunter and Tan Yigitcanlar.