Information Systems Research that Makes a Difference: A Modest Proposal

I will be speaking at SDA Bocconi School of Management on March 7, 2017. Thanks to Ferdinando Pennarola, Department of Management and Technology, for hosting the visit. Information Systems Research that Makes a Difference: A Modest Proposal I believe that research needs to be conducted in a manner that advances the greater public good, especially in fields that […]

Salzburg Global Forum on the Future of Public Service

Heading to Salzburg, Austria to spend a few days at the Schloss Leopoldskron to discuss the Future of Public Service hosted by the Salzburg Global Forum. For more details, please see here. Familiar public services and institutions are in the early stage of radical renewal that may render them unrecognizable by 2050. New technologies and […]

2016 Technology Forum – Ottawa County, Michigan

Will be heading to Michigan later this month to keynote the 2016 Technology Forum. Realizing the Promise of (Open, Mobile, and Big) Data and Technologies for Local Governments How can we harness data towards innovative local governance that advances our communities? Today, we have all heard about open data, mobile data, and even big (and […]

Creating a Balanced Portfolio of Information Technology Metrics

My new report published by the IBM Center for the Business of Government is now available. Creating a Balanced Portfolio of Information Technology Metrics Information technology has made possible the availability of real-time data and the tools to display that data, such as dashboards, scorecards, and heat maps. This has boosted the use of data […]

Local Government 2035 – Press Coverage

Local Government 2035: Strategic Trends and Implications of New Technologies has received a lot of press coverage over the last few weeks. Here are a few of the highlights:                  

Capturing the Wisdom of Crowds – Planning

I have an article in the current issue of the American Planning Association’s Planning magazine. Capturing the Wisdom of Crowds Combining citizen intelligence and online civic platforms. By Kevin C. Desouza and Kendra L. Smith Technology platforms for citizen intelligence are springing up quickly. Platforms such as Deliberatorium, DebateGraph, Cohere, YourView, and CoPe_it! all allow for extensive […]

Technology-Enabled Participatory Platforms for Civic Engagement

Akshay Bhagwatwar (Doctoral Candidate, Kelley School of Business, Indiana University) and I have a paper accepted in Journal of Urban Technology. Technology-Enabled Participatory Platforms for Civic Engagement: The Case of US Cities Technology-enabled participatory platforms are proving to be valuable canvases for engaging citizens in solving public good challenges. Citizens are playing a more active role […]

Our Fragile Emerging Megacities: A Focus on Resilience

I recently authored an article for Planetizen. Unless you have been hibernating, you have heard about urbanization trends and have spent time reflecting on what this might hold for the future of communities, cities, nations, and the planet as a whole. The world’s total urban area is expected to triple between 2000 and 2030—urban populations are […]

Designing, Planning, and Managing Resilient Cities

To what disruptions must cities be resilient? How can cities, as complex systems, be resilient? Building a capacity for resilience might be a daunting task when one considers the multitude of components, processes, and interactions that take place within and beyond a city’s physical, logical (e.g. legal), and virtual (cyberspace) boundaries. Planning for resilience to […]