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    chatbots

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    First Monday – Chatbots and Public Service Delivery

    • Post author:Kevin Desouza
    • Post published:December 1, 2020
    • Post category:Articles/big data/Information Technology/innovation/Policy Informatics/Public Policy/Queensland University of Technology
    • Post comments:0 Comments

    Tendai Makasi, Alireza Nili, Mary Tate, and I have authored the lead article in the current issue of First Monday. To access the article click here.

    Continue ReadingFirst Monday – Chatbots and Public Service Delivery
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