Winning the Business Case for Knowledge Management
If you have ever struggled to write a business case for a knowledge management effort, I encourage you to read my recently published article in Business Information Review. Without a sound business case, securing resources for knowledge management is difficult. When organizations do not devote the necessary resources to knowledge management efforts, it is often not due to a lack of resources, but rather because managers have not made an appealing business case. In this article, I outline guidelines on how to tie knowledge management efforts to an organization’s goals, objectives and key performance indicators.
To access the article, please click here [LINK]