Integrated Framework of Remote Work from Organizational Adoption to Employee Outcomes

The adoption of remote work (RW) has surged dramatically since the COVID-19 pandemic, prompting organizations to explore new work models, including fully remote and hybrid arrangements. Despite a growing body of research on RW, we know little about the conceptual and empirical connections between contextual factors driving its organizational adoption in both business-as-usual (BAU) and disruptive environments.
Highly anthropomorphic virtual influencers – Feeling grounded?

Article co-authored with Yancong Xie published in Journal of Business Research.
Understanding Delayed Diabetes Diagnosis: An Agent-Based Model of Health-Seeking Behavior

New paper co-authored with Firouzeh Rosa Taghikhah, Araz Jabbari, Arunima Malik, and Hadi A. Khorshidi published in Medical Decision Making journal.
Digital Modernization for Government: An Implementation Framework

A new report co-authored with Gregory Dawson, James Denford, and Marc E. Barda Picavet has been published by the IBM Center for the Business of Government.
Quantum Computing for Public Value: Insights from Australia

New report co-authored with Samar Fatima for the IBM Center for the Business of Government.
Enabling cybersecurity incident response agility through dynamic capabilities

New paper co-authored with Humza Naseer, Sean B Maynard, and Atif Ahmad published in European Journal of Information Systems.
Digitalization and Sustainability: Advancing Digital Value

Kathryn Brohman (Queen’s University), Gregory S. Dawson (Arizona State University) and I have a new book currently in press.
Metaverse-enabled entrepreneurship

Metaverse is expected to be a trillion-dollar market within this decade and to change the nature of entrepreneurship.
Mitigating Urban Heat

In this article, we develop an optimization model to maximize revenue while limiting UHI intensity under several restrictions. We run simulations in two urban areas in Brisbane, Australia to test the model’s theoretical predictions.
A Typology of Chatbots in Public Service Delivery – IEEE Software

Chatbots are being used in an increasingly wide range of public services and present several benefits for public service delivery. Our typology contributes to effective chatbot-mediated service delivery in the public service context.