Tag: big data

  • Mitigating Urban Heat

    New paper co-authored with Matthias Tuczek, Kenan Degirmenci, Richard T. Watson, TanYigitcanlar, and Michael H. Breitner published in Urban Climate. Mitigating urban heat with optimal distribution of vegetation and buildings The impact of climate change on cities poses a growing global threat, which is exacerbated by the urban heat island (UHI) effect. The optimal distribution […]

  • A Typology of Chatbots in Public Service Delivery – IEEE Software

    New paper co-authored with Tendai Makasi, Alireza Nili, and Mary Tate has been published in IEEE Software. Chatbots are being used in an increasingly wide range of public services and present several benefits for public service delivery. Our typology contributes to effective chatbot-mediated service delivery in the public service context. To access the paper, please […]

  • Digital Transformation in the Resource and Energy Sectors

    New paper co-authored with Parisa Maroufkhani, Robert K.Perrons, and Mohammad Iranmanesh published in Resources Policy. The forces of digital transformation have delivered significant benefits like sustainable development and economic growth in a range of early adopter industries such as retail and manufacturing but, despite these potential benefits, the resource and energy sectors have been relative latecomers to digitalization simply […]

  • International Dialogue: Emerging Technology for Response and Recovery

    In a post-pandemic world, homeland security and border control agencies are being tasked with transforming how they respond and operate in a highly digitalized environment, while ensuring safety and prosperity of citizens and country. Critical challenges that agencies face include the increasing volume of incidents and emergencies, overly complex trade and immigration processes, and evolving […]

  • Interagency Collaboration within the City Emergency Management Network

    New paper co-authored with Bo Fan and Zhoupeng Li published in Disasters. Interagency collaboration within the city emergency management network: a case study of Super Ministry Reform in China Emergencies continue to become ever more complex; responding to them, therefore, often is beyond the capabilities and capacities of any single public agency. Hence, collaboration among […]

  • QLD Department of Resources – Building Evidence-Driven Organisations

  • What Explains Governments Interest in Artificial Intelligence?

    New paper co-authored with Samar Fatima, Greg Dawson, and Jim Denford published in Economic Analysis & Policy.  Since 2015, several countries have shown significant interest in artificial intelligence (AI) and have released national-level AI strategic plans. These plans reflect the country’s rationale for embarking on AI. To identify what factors influence the AI approach of […]

  • Smart Governance in the Contemporary Era: Journal of Urban Affairs

    Naim Kapucu (University of Central Florida), Jiannan Wu (Shanghai Jiao Tong University), and I have co-edited a special issue of Journal of Urban Affairs on smart governance in the contemporary era. In the 21st century, we have seen an increase in activity around making cities “smarter” and “intelligent” through the creative application of information systems. In an […]

  • Urban Heat Islands – Sustainable Cities and Society

    Kenan Degirmenci, Walter Fieuw, Richard T. Watson, Tan Yigitcanlar, and I have an article in Sustainable Cities and Society. Policy and technology responses to increased temperatures in urban heat islands (UHIs) are discussed in a variety of research; however, their interaction is overlooked and understudied. This is an important oversight because policy and technology are […]

  • Value–Based Guiding Principles for Managing Cognitive Computing Systems in the Public Sector

    Cognitive Computing Systems (CCSs) are increasing in prominence in the public sector. This paper develops a framework drawing on public value and information technology service management literature to guide the management of CCSs in the public sector. We draw on academic literature, gray literature, legislation and government reports, and examples on CCS initiatives in the […]