New paper co-authored with Tendai Makasi, Alireza Nili, and Mary Tate has been published in IEEE Software. Chatbots are being used in an increasingly wide range of public services and…
New paper co-authored with Parisa Maroufkhani, Robert K.Perrons, and Mohammad Iranmanesh published in Resources Policy. The forces of digital transformation have delivered significant benefits like sustainable development and economic growth in a…
In a post-pandemic world, homeland security and border control agencies are being tasked with transforming how they respond and operate in a highly digitalized environment, while ensuring safety and prosperity…
Graeme J. Watson, Vincent M. Ribiere, JakaLindi? and I have an article accepted in Business Horizons. As the sophistication of artificial intelligence (AI) systems develop and AI becomes a key…
Tendai Makasi, Alireza Nili, Mary Tate, and I have authored the lead article in the current issue of First Monday. To access the article click here.
I will participate on the Future of Work panel at the PanIIT Conclave 2019 in New Delhi, India (Jan 19-20, 2019). To read more about the panel, please click here.…
New article in Cutter Business Technology Journal with Lena Waizenegger (Auckland University of Technology) and Gregory S. Dawson (Arizona State University) 9 Recommendations for Designing, Developing, Deploying, and Refining Cognitive…
The IBM Center for the Business of Government released my new report today. Delivering Artificial Intelligence in Government: Challenges and Opportunities This report reviews recent progress made in applying artificial…
Source: December 8, 2017 – Governing