Local Government 2035: Strategic Trends and Implications of New Technologies
Today, the Brookings Institution released the Local Government 2035: Strategic Trends and Implications of New Technologies paper as part of the Issues in Technology Innovation series. Technological change is increasingly disruptive and destabilizing. In order to maintain effective governance systems, public sector entities must overcome stagnant tendencies and take a proactive stance—acting in the face of impending technological innovations. Future government […]
The Sharing Economy and IT Metrics
I recently authored a piece for Governing on how the sharing economy has interesting implications for the future of local governments. Click here for the article. This paper is based on a research study that my team completed on how technology is shaping the future of government. The complete report will be released by the Brookings […]
Dashboards, More Cybersecurity, Citizen Disengagement, and …
It has been a busy few weeks, so here are some research updates: Dashboards and IT Departments in Governing Citizen Disengagement and Local Governments in PM Magazine Several blog posts @TechTank, Brookings Institution Spoke at Center for Science, Policy & Outcomes (CSPO) on Delivering Practical Solutions on Urban Problems (2.12.2015) Briefed the National Association of State […]
Centralization of IT Governance in the Public Sector
James Denford, Gregory Dawson, and I have a paper accepted for presentation at the Forty-Eighth Annual Hawaii International Conference on System Sciences. An Argument for Centralization of IT Governance in the Public Sector Using a configurational crisp set Qualitative Comparative Analysis (csQCA) approach, we find that effective public sector IT governance is structured differently than […]
Capturing the Wisdom of Crowds – Planning
I have an article in the current issue of the American Planning Association’s Planning magazine. Capturing the Wisdom of Crowds Combining citizen intelligence and online civic platforms. By Kevin C. Desouza and Kendra L. Smith Technology platforms for citizen intelligence are springing up quickly. Platforms such as Deliberatorium, DebateGraph, Cohere, YourView, and CoPe_it! all allow for extensive […]
Chennai: City Profile – Cities
Rashmi Krishnamurthy and I have a paper accepted in Cities. Cities around the world are experiencing tremendous population growth, and this is especially true in the developing world. In this profile, we feature the city of Chennai, the capital of Tamil Nadu, India. Chennai is the largest industrial commercial center in South India; it is often […]
The Perils of Petascale IT Projects
I have an article published in the current issue of FCW: The Business of Federal Technology on petascale IT projects. Good news: We no longer have to talk about megascale IT projects. Large-scale ventures that typically cost $1 billion or more, megaprojects used to be all the rage, but they are quickly being superseded by petascale […]
Technology-Enabled Participatory Platforms for Civic Engagement
Akshay Bhagwatwar (Doctoral Candidate, Kelley School of Business, Indiana University) and I have a paper accepted in Journal of Urban Technology. Technology-Enabled Participatory Platforms for Civic Engagement: The Case of US Cities Technology-enabled participatory platforms are proving to be valuable canvases for engaging citizens in solving public good challenges. Citizens are playing a more active role […]
Measuring IT Value: Designing Metrics and Dashboards
For a third year in a row, I have been fortunate to receive a grant from the IBM Center for the Business of Government. Measuring IT Value in the Public Sector: Designing Metrics and Dashboards IT investments are varied, unique, and integral to all efforts including service delivery, citizen engagement, and running of internal business processes. […]
Intrapreneurship – Government Technology
Kendra Smith and I wrote a piece for Government Technology on Intrapreneurship. Public agencies need to build a capacity for intrapreneurship. Intrapreneurs invent new practices, programs, and solutions to address problems and opportunities faced by an organization. These individuals are passionate about the organizations they work for and do not just accept the status quo. […]