What Explains Governments Interest in Artificial Intelligence?
New paper co-authored with Samar Fatima, Greg Dawson, and Jim Denford published in Economic Analysis & Policy. Since 2015, several countries have shown significant interest in artificial intelligence (AI) and have released national-level AI strategic plans. These plans reflect the country’s rationale for embarking on AI. To identify what factors influence the AI approach of […]
Will AI ever sit at the C-suite table? The future of senior leadership
Graeme J. Watson, Vincent M. Ribiere, JakaLindi? and I have an article accepted in Business Horizons. As the sophistication of artificial intelligence (AI) systems develop and AI becomes a key element of organizational strategy across a wide spectrum of industries, new demands are being placed on senior leaders. To understand the growing challenges leaders will […]
Smart Governance in the Contemporary Era: Journal of Urban Affairs
Naim Kapucu (University of Central Florida), Jiannan Wu (Shanghai Jiao Tong University), and I have co-edited a special issue of Journal of Urban Affairs on smart governance in the contemporary era. In the 21st century, we have seen an increase in activity around making cities “smarter” and “intelligent” through the creative application of information systems. In an […]
Transforming public records management – JASIST
Paula Dootson, Mary Tate, and Peter Townson and I have an article in the current issue of Journal of the Association for Information Science and Technology (JASIST). Transforming public records management: Six key insights Records management in the public sector is integral for delivering public good. However, several institutional challenges inhibit the required implementation of innovative […]
Urban Heat Islands – Sustainable Cities and Society
Kenan Degirmenci, Walter Fieuw, Richard T. Watson, Tan Yigitcanlar, and I have an article in Sustainable Cities and Society. Policy and technology responses to increased temperatures in urban heat islands (UHIs) are discussed in a variety of research; however, their interaction is overlooked and understudied. This is an important oversight because policy and technology are […]
Defending Democracies – Oxford University Press
Valeria Marcia and I have a chapter in Defending Democracies edited by Jens David Ohlin (Cornell University) and Duncan B. Hollis (Temple University) published by Oxford University Press.
Value–Based Guiding Principles for Managing Cognitive Computing Systems in the Public Sector
Cognitive Computing Systems (CCSs) are increasing in prominence in the public sector. This paper develops a framework drawing on public value and information technology service management literature to guide the management of CCSs in the public sector. We draw on academic literature, gray literature, legislation and government reports, and examples on CCS initiatives in the […]
Demystifying Analytical Information Processing Capability: Cybersecurity Incident Response
New paper published in Decision Support Systems. Little is known about how organizations leverage business analytics (BA) to develop, process, and exploit analytical information in cybersecurity incident response (CSIR). Drawing on information processing theory (IPT), we conducted a field study using a multiple case study design to answer the following research question: How do organizations exploit […]
Situation Awareness for Incident Response – Computers & Security
New article in Computers and Security. How can organizations develop situation awareness for incident response: A case study of management practice Organized, sophisticated and persistent cyber-threat-actors pose a significant challenge to large, high-value organizations. They are capable of disrupting and destroying cyber infrastructures, denying organizations access to IT services, and stealing sensitive information including intellectual […]
First Monday – Chatbots and Public Service Delivery
Tendai Makasi, Alireza Nili, Mary Tate, and I have authored the lead article in the current issue of First Monday. To access the article click here.