Transforming public records management – JASIST

Paula Dootson, Mary Tate, and Peter Townson and I have an article in the current issue of Journal of the Association for Information Science and Technology (JASIST).  Transforming public records management: Six key insights Records management in the public sector is integral for delivering public good. However, several institutional challenges inhibit the required implementation of innovative […]

Urban Heat Islands – Sustainable Cities and Society

Kenan Degirmenci, Walter Fieuw, Richard T. Watson, Tan Yigitcanlar, and I have an article in Sustainable Cities and Society. Policy and technology responses to increased temperatures in urban heat islands (UHIs) are discussed in a variety of research; however, their interaction is overlooked and understudied. This is an important oversight because policy and technology are […]

Value–Based Guiding Principles for Managing Cognitive Computing Systems in the Public Sector

Cognitive Computing Systems (CCSs) are increasing in prominence in the public sector. This paper develops a framework drawing on public value and information technology service management literature to guide the management of CCSs in the public sector. We draw on academic literature, gray literature, legislation and government reports, and examples on CCS initiatives in the […]

Your IQ on Emerging Technologies – PM Magazine

My article in the current issue of PM Magazine outlines key questions to ask when considering digital transformation efforts in the public sector. To read the complete article, please click here.