Understanding Delayed Diabetes Diagnosis: An Agent-Based Model of Health-Seeking Behavior

New paper co-authored with Firouzeh Rosa Taghikhah, Araz Jabbari, Arunima Malik, and Hadi A. Khorshidi published in Medical Decision Making journal. We explored the delay in diabetes diagnosis, particularly within remote Australian communities, through looking into the health care–seeking behavior of individuals displaying diabetes symptoms. We developed an innovative agent-based model to craft a dynamic decision […]

Performance Effects of Innovative Service Transition Strategies

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Performance Effects of Innovative Service Transition Strategies New paper co-authored with Christoph Buck, Nils-Ole Floegelc, Maximilian B. Stöter, and Timothy Robb published in Journal of Innovation & Knowledge.  The performance effects of innovative service transition strategies In recent years, the management research has increasingly discussed service transition. However, studies have not used sufficiently granular empirical […]

Digital Modernization for Government: An Implementation Framework

Digital Modernization for Government: An Implementation Framework A new report co-authored with Gregory Dawson, James Denford, and Marc E. Barda Picavet has been published by the IBM Center for the Business of Government.  Digital Modernization for Government: An Implementation Framework Governments today increasingly face the challenge of how to integrate transformational digital technologies like artificial […]

Realising Trustworthy and Inclusive AI for Indonesia

Realising Trustworthy and Inclusive AI for Indonesia Today, artificial intelligence (AI) is rapidly transforming societies worldwide, and Indonesia is at a pivotal moment to harness AI’s potential for economic growth, social progress, and improved quality of life. This new IBM report, Realising Trustworthy and Inclusive Artificial Intelligence for Indonesia, captures another step towards ensuring that AI […]

Why Digital Platforms by Incumbents Fail

Why Digital Platforms by Incumbents Fail   New paper co-authored with Leandro Jesus, Michael Rosemann, and Marek Kowalkiewicz forthcoming in Communications of the AIS. In an economy increasingly dominated by digital platforms, incumbent firms are trying to launch platforms associated with their original products to remain relevant and create additional value propositions. Yet, evidence shows that […]

Exaptation Potential of Supply Chain Resilience Capabilities during COVID-19

Exaptation Potential of Supply Chain Resilience Capabilities during COVID-19 New paper co-authored with David M Herold and Lorenzo B. Prataviera published in Production & Manufacturing Research. Identifying the exaptation potential of supply chain resilience capabilities during COVID-19: Insights from Australia What happens to newly built resilience capabilities when the pandemic is over? Using the concept […]

Doing strategic information systems research for public value

Doing strategic information systems research for public value An editorial co-authored with Greg Dawson published in Journal of Strategic Information Systems.  This editorial has two purposes. First, we address why a focus on doing impactful research that creates public value is vital for the present and the future of the information systems (IS) field. Second, we […]

Quantum Computing for Public Value: Insights from Australia

Quantum Computing for Public Value: Insights from Australia New report co-authored with Samar Fatima for the IBM Center for the Business of Government. Quantum computing is evolving from the fantastical to the achievable. Accelerated developments show promise for leveraging quantum computing to address previously intractable problems in government. The technology can foster immense potential benefits […]

Enabling cybersecurity incident response agility through dynamic capabilities

Enabling cybersecurity incident response agility through dynamic capabilities New paper co-authored with Humza Naseer, Sean B Maynard, and Atif Ahmad published in European Journal of Information Systems.  We explore how organisations enable agility in their cybersecurity incident response (IR) process by developing dynamic capabilities using real-time analytics (RTA). Drawing on RTA practices in the IR process at three large […]

Digitalization and Sustainability: Advancing Digital Value

Digitalization and Sustainability: Advancing Digital Value Kathryn Brohman (Queen’s University), Gregory S. Dawson (Arizona State University) and I have a new book currently in press. Addressing the key research question of how organizations transform to generate new forms of public and shareholder value by leveraging digital technology, expert contributors provide a deep dive into a diverse variety of […]