Big Data in Administration & Society

I have a paper accepted in Administration & Society, co-authored with my colleague, Benoy Jacob,  at the School of Public Affairs, University of Colorado Denver. Big Data in the Public Sector: Lessons for Practitioners and Scholars In this essay, we consider the role of Big Data analytics in the public sector.  Motivating our work is the recognition that […]

When Citizens Bypass Government

I contributed an article to the VOICES section of Governing. The article highlights how citizens are bypassing local governments to solve problems within their communities. Local governments are facing new realities. Citizens’ trust in government has declined, and financial constraints do not allow local governments to deliver all of the services their communities would like. In […]

The Perils of Petascale IT Projects

I have an article published in the current issue of FCW: The Business of Federal Technology on petascale IT projects. Good news: We no longer have to talk about megascale IT projects. Large-scale ventures that typically cost $1 billion or more, megaprojects used to be all the rage, but they are quickly being superseded by petascale […]

Technology-Enabled Participatory Platforms for Civic Engagement

Akshay Bhagwatwar (Doctoral Candidate, Kelley School of Business, Indiana University) and I have a paper accepted in Journal of Urban Technology. Technology-Enabled Participatory Platforms for Civic Engagement: The Case of US Cities Technology-enabled participatory platforms are proving to be valuable canvases for engaging citizens in solving public good challenges. Citizens are playing a more active role […]

Big Data and Urban Informatics at UIC

I am in Chicago to attend the NSF sponsored Workshop on Big Data and Urban Informatics. I will chair the Crisis and Emergency Informatics track and will present the following paper. ‘Big’ Data + ‘Open’ Data + ‘Mobile’ Data: Urban Informatics I take the view of a city as a platform. As a platform, a city has infrastructure, […]

Measuring IT Value: Designing Metrics and Dashboards

For a third year in a row, I have been fortunate to receive a grant from the IBM Center for the Business of Government. Measuring IT Value in the Public Sector:  Designing Metrics and Dashboards IT investments are varied, unique, and integral to all efforts including service delivery, citizen engagement, and running of internal business processes. […]

Intrapreneurship – Government Technology

Kendra Smith and I wrote a piece for Government Technology on Intrapreneurship. Public agencies need to build a capacity for intrapreneurship. Intrapreneurs invent new practices, programs, and solutions to address problems and opportunities faced by an organization. These individuals are passionate about the organizations they work for and do not just accept the status quo. […]

Talks in Norway – BI, Norwegian Univ. of Science and Technology, and SINTEF

Starting on Thursday, I will be visiting Norway to give several invited lectures. My first stop will be at the BI Norwegian Business School in Oslo. I will be delivering my talk to the Leadership and Organizational Behaviour group. Disastrous Large-Scale Technology Projects in the Public Sector: Unpacking Complexity I will examine what accounts for ‘complexity’ when we […]

Big Data Analytics and the US Social Security Administration, Information Polity

Rashmi Krishnamurthy and I have a paper accepted for publication in Information Polity. The paper, Big Data Analytics: The Case of the Social Security Administration, is one of the many case studies conducted during my research for my report on Big Data, published by the IBM Center for the Business of Government. Public agencies are investing significant resources […]

Herbert A. Simon Best Paper Award

Kena Fedorschak, Srivatsav Kandala, Rashmi Krishnamurthy, and I won the Herbert A. Simon Best Paper Award at the Ninth International Conference on Design Science Research in Information Systems and Technology. The paper, Data Analytics and Human Trafficking, highlights our efforts toward building IT solutions to combat human trafficking at the ASU Decision Theater.  To read more about paper, please click here. […]