Demystifying Analytical Information Processing Capability: Cybersecurity Incident Response

New paper published in Decision Support Systems

Little is known about how organizations leverage business analytics (BA) to develop, process, and exploit analytical information in cybersecurity incident response (CSIR). Drawing on information processing theory (IPT), we conducted a field study using a multiple case study design to answer the following research question: How do organizations exploit analytical information in the process of cybersecurity incident response by using business analytics? We developed a theoretical framework that explains how organizations respond to the dynamic cyber threat environment by exploiting analytical information processing capability in the CSIR process. This, in turn, leads to positive outcomes in enterprise security performance, delivering both strategic and financial benefits. Our findings contribute to the BA and cybersecurity literature by providing useful insights into BA applications and the facilitation of analytics-driven decision making in CSIR. Further, they contribute to IPT by providing new insights about analytical information needs, mechanisms to seek analytical information, and analytical information use in the process of CSIR.

To access the paper, please click here.

The Growing Fragility of Cities – 2019 ICMA Annual Conference

I will present findings from my research on fragile cities at the 2019 Annual ICMA Conference. This research was funded by ICMA as part of my research fellowship. Michael Hunter collaborated with me on this research project.

Resiliency, cybersecurity, and creating more sustainable places are all topics being discussed by local government practitioners and scholars. Could it be that as local governments are increasing reliance on technology that they are becoming more fragile in the absence of considering some of the socio-economic consequences? Join this roundtable to offer your thoughts and opinions.

Beijing and Xi’an: China Development Research Foundation and University Visits

I am heading to Beijing today to attend 2019 International Symposium on Budget Performance Management: National Governance and Comprehensive Budget Performance Management in the New Era hosted by the China Development Research Foundation. I will present a paper co-authored with M. Zhang, Evolving from Performance Management to Proactive Governance: The Opportunity and Gaps. 

I will also deliver research presentations at China University of Political Science and Law and
Xi'an Jiaotong University.