Kevin C. Desouza | Articles

First Monday – Chatbots and Public Service Delivery

December 1, 2020/0 Comments/in Articles, big data, Information Technology, innovation, Policy Informatics, Public Policy, Queensland University of Technology /by Kevin Desouza

Tendai Makasi, Alireza Nili, Mary Tate, and I have authored the lead article in the current issue of First Monday. To access the article click here.

Pathways to the Making of Prosperous Smart Cities

September 16, 2020/0 Comments/in Articles, Information Technology, innovation, Queensland University of Technology /by Kevin Desouza

New paper published with M. Hunter, B. Jacob, and T. Yigitcanlar in Journal of Urban Technology.

Pathways to the Making of Prosperous Smart Cities: An Exploratory Study on the Best Practice

In this paper, we examine the understudied issue of the pathways to smart cities. While the extant literature on smart cities offers several insights into what smart cities are, with a few notable exceptions, it has less to say about how they come to be. With this latter question in mind, we identify three pathways to smart cities: (1) a greenfield development pathway, (2) a neighborhood development pathway, and (3) a platform-oriented platform. Drawing on nine different case studies, we offer some insights into the way in which each of these pathways is, more or less, able to realize the desired smart-city objectives. While exploratory in nature, the study offers unique insights into the pathways to smart cities as well as areas for future research.

To access the paper, please click [here].

Child Care Providers and Yelp Consumer Reviews

January 9, 2020/0 Comments/in Arizona State University, Articles, big data, innovation, Policy Informatics, Public Policy, Queensland University of Technology /by Kevin Desouza

New paper published in Early Childhood Research Quarterly. To access the paper, please click [LINK].

Hawaii International Conference on System Sciences – Best Paper Nomination

January 2, 2020/0 Comments/in Articles, Information Technology, innovation, Queensland University of Technology, Speaking /by Kevin Desouza

Lena Waizenegger (Auckland University of Technology), Isabella Seeber (Universität Innsbruck), Gregory Dawson (Arizona State University) and I have a paper accepted at the upcoming Hawaii International Conference on Information Systems.The paper has been nominated for a best paper award.

AI and the Public Sector – Business Horizons

December 29, 2019/0 Comments/in Articles, Information Technology, innovation, Policy Informatics, Public Policy, Queensland University of Technology /by Kevin Desouza

I have a new article with Gregory S. Dawson (Arizona State University) and Daniel Chenok (IBM). To access the article, please click [LINK].

ICMA – Smart City Development Article

December 10, 2019/0 Comments/in Articles, big data, Information Technology, innovation, Policy Informatics, Public Policy, Queensland University of Technology, Speaking, Travel /by Kevin Desouza

I have a new article published in the current issue of PM Magazine co-authored with Michael Hunter and Tan Yigitcanlar.

The Growing Fragility of Cities – 2019 ICMA Annual Conference

October 21, 2019/0 Comments/in Articles, big data, Information Technology, innovation, Policy Informatics, Public Policy, Speaking, Travel /by Kevin Desouza

I will present findings from my research on fragile cities at the 2019 Annual ICMA Conference. This research was funded by ICMA as part of my research fellowship. Michael Hunter collaborated with me on this research project.

Resiliency, cybersecurity, and creating more sustainable places are all topics being discussed by local government practitioners and scholars. Could it be that as local governments are increasing reliance on technology that they are becoming more fragile in the absence of considering some of the socio-economic consequences? Join this roundtable to offer your thoughts and opinions.