Shh! It’s Vive La Résistance…A Case Study on Underground Resistance and Change Management
Nicholas D. Sweers II and I have authored a case study on the complexities of change management when underground resistance is present. The case study will appear in the Journal of Business Strategy. This case study highlights the challenge of dealing with underground resistance when leading organizational change. Underground resistance has deterred many change management efforts. […]
Dismantling Terrorist Networks to appear in Technology Forecasting and Social Change
Jared Keller, Yuan Lin, and I authored a paper that describes how agent-based modeling can be used to consider policy options for dismantling terrorist networks. The paper will appear in Technology Forecasting and Social Change. Dismantling Terrorist Networks: Evaluating Strategic Options Using Agent-Based Modeling Dismantling dark networks remains a critical goal for the peace and […]
Business Process Outsourcing: A Case Study of Satyam Computers
I have a new paper accepted for publication in the International Journal of Information Management. Abstract: The prominence of business process outsourcing (BPO) continues to intensify in today’s hyper-competitive marketplace. Engaging in BPO can help an organization focus on its core competencies, while gaining specialized knowledge, skills, and processes in auxiliary spaces. The literature is […]
Article on Information and Knowledge Management in the Case of the US Intelligence Community featured on Harvard Business Review Blog
Thomas H. Davenport wrote a nice post on the Harvard Business Review blog on why the US Intel. Community failed to stop the Christmas Day Bomber from boarding a flight to the US. Tom highlights my paper published in the International Journal of Public Administration that examined information and knowledge management in the US Intel […]
Information Management and Environmental Sustainability: New Article in Business Information Review
Peter C. Ellis and I have a paper published in the current issue of Business Information Review. Abstract: Attempting to merge the topics of environmental sustainability and information management, this article works towards defining both fields and constructing a viable framework that creates a strong relationship between the two topics. Reviewing literature on information management […]
Information and Knowledge Management in Public Sector Networks: The Case of the US Intelligence Community
The current issue of the International Journal of Administration contains a paper that I authored on collaborative information and knowledge management. The paper is titled “Information and Knowledge Management in Public Sector Networks: The Case of the US Intelligence Community.” Abstract This article contributes to the public management literature by exploring the critical challenges that […]
Advocating and Screening for Ideas
If you have ideas, what should you do with them? How do you know which ideas to pursue (and which to abandon)? As an idea creator, how do you know which ideas will get the attention of managers or how to present ideas for consideration? As a manager, how do you screen the numerous ideas […]
Blogging and Writing: Keeping me Honest
It has been a while since I actively blogged. I have engaged in “passive blogging” over the past few months. This has involved posting snippets of upcoming speaking engagements and papers that have been published. This has been helpful in getting the word out and networking. For the next few months (or years, if I […]
Patterns and Structures of Intra-Organizational Learning Networks: Forthcoming in Journal of Information Technology
I have co-authored a paper with Miha Škerlavaj (University of Ljubljana) and Vlado Dimovski (University of Ljubljana) that examines network-based learning. The paper will appear in a special issue of the Journal of Information Technology. I hold a five-year honorary visiting professor appointment at the Faculty of Economics, University of Ljubljana. This paper employs the […]
Customer Managed Knowledge Factories
Jongmin Moon and I have authored an article on Customer Managed Knowledge Factories. The paper will appear in Business Information Review. Abstract Most organizations spend millions, if not billions, on knowledge management. There is no doubting the fact that organizations must manage knowledge if they are to be successful, or even survive, in the marketplace. […]