Shh! It’s Vive La Résistance…A Case Study on Underground Resistance and Change Management

Nicholas D. Sweers II and I have authored a case study on the complexities of change management when underground resistance is present. The case study will appear in the Journal of Business Strategy. This case study highlights the challenge of dealing with underground resistance when leading organizational change. Underground resistance has deterred many change management efforts. […]

Dismantling Terrorist Networks to appear in Technology Forecasting and Social Change

Jared Keller, Yuan Lin, and I authored a paper that describes how agent-based modeling can be used to consider policy options for dismantling terrorist networks. The paper will appear in Technology Forecasting and Social Change. Dismantling Terrorist Networks: Evaluating Strategic Options Using Agent-Based Modeling Dismantling dark networks remains a critical goal for the peace and […]

Business Process Outsourcing: A Case Study of Satyam Computers

I have a new paper accepted for publication in the International Journal of Information Management. Abstract: The prominence of business process outsourcing (BPO) continues to intensify in today’s hyper-competitive marketplace. Engaging in BPO can help an organization focus on its core competencies, while gaining specialized knowledge, skills, and processes in auxiliary spaces. The literature is […]

Information and Knowledge Management in Public Sector Networks: The Case of the US Intelligence Community

The current issue of the International Journal of Administration contains a paper that I authored on collaborative information and knowledge management. The paper is titled “Information and Knowledge Management in Public Sector Networks: The Case of the US Intelligence Community.” Abstract This article contributes to the public management literature by exploring the critical challenges that […]

Advocating and Screening for Ideas

If you have ideas, what should you do with them? How do you know which ideas to pursue (and which to abandon)? As an idea creator, how do you know which ideas will get the attention of managers or how to present ideas for consideration? As a manager, how do you screen the numerous ideas […]

Blogging and Writing: Keeping me Honest

It has been a while since I actively blogged. I have engaged in “passive blogging” over the past few months. This has involved posting snippets of upcoming speaking engagements and papers that have been published. This has been helpful in getting the word out and networking. For the next few months (or years, if I […]

Customer Managed Knowledge Factories

Jongmin Moon and I have authored an article on Customer Managed Knowledge Factories. The paper will appear in Business Information Review. Abstract Most organizations spend millions, if not billions, on knowledge management. There is no doubting the fact that organizations must manage knowledge if they are to be successful, or even survive, in the marketplace. […]