Situation Awareness for Incident Response – Computers & Security

New article in Computers and Security.

How can organizations develop situation awareness for incident response: A case study of management practice

Organized, sophisticated and persistent cyber-threat-actors pose a significant challenge to large, high-value organizations. They are capable of disrupting and destroying cyber infrastructures, denying organizations access to IT services, and stealing sensitive information including intellectual property, trade secrets and customer data. Past research points to Situation Awareness as critical to effective response. However, most research has focused on the technological perspective with comparatively less focus on the practice perspective. We therefore present an in-depth case study of a leading financial organization with a well-resourced and mature incident response capability that has evolved as a result of experiences with past attacks. Our contribution is a process model that explains how organizations can practice situation awareness of the cyber-threat landscape and the broad business context in incident response.

To access the article, please click [LINK].

Pathways to the Making of Prosperous Smart Cities

New paper published with M. Hunter, B. Jacob, and T. Yigitcanlar in Journal of Urban Technology.

Pathways to the Making of Prosperous Smart Cities: An Exploratory Study on the Best Practice

In this paper, we examine the understudied issue of the pathways to smart cities. While the extant literature on smart cities offers several insights into what smart cities are, with a few notable exceptions, it has less to say about how they come to be. With this latter question in mind, we identify three pathways to smart cities: (1) a greenfield development pathway, (2) a neighborhood development pathway, and (3) a platform-oriented platform. Drawing on nine different case studies, we offer some insights into the way in which each of these pathways is, more or less, able to realize the desired smart-city objectives. While exploratory in nature, the study offers unique insights into the pathways to smart cities as well as areas for future research.

To access the paper, please click [here].

Hawaii International Conference on System Sciences – Best Paper Nomination

Lena Waizenegger (Auckland University of Technology), Isabella Seeber (Universität Innsbruck), Gregory Dawson (Arizona State University) and I have a paper accepted at the upcoming Hawaii International Conference on Information Systems.The paper has been nominated for a best paper award.

The Growing Fragility of Cities – 2019 ICMA Annual Conference

I will present findings from my research on fragile cities at the 2019 Annual ICMA Conference. This research was funded by ICMA as part of my research fellowship. Michael Hunter collaborated with me on this research project.

Resiliency, cybersecurity, and creating more sustainable places are all topics being discussed by local government practitioners and scholars. Could it be that as local governments are increasing reliance on technology that they are becoming more fragile in the absence of considering some of the socio-economic consequences? Join this roundtable to offer your thoughts and opinions.