Speaking at the Washington Technology Industry Association: Securing Organizational Knowledge – Human Intelligence Operations

I will be giving a talk for the Washington Technology Industry Association based on my recent book, Managing Knowledge Security (Kogan Page, 2007). The talk will take place on December 7, 2009 at Seattle University. For details, please click here [Link] Based on his recent book, Managing Knowledge Security: Strategies for Protecting Your Company’s Intellectual Assets […]

Customer Managed Knowledge Factories

Jongmin Moon and I have authored an article on Customer Managed Knowledge Factories. The paper will appear in Business Information Review. Abstract Most organizations spend millions, if not billions, on knowledge management. There is no doubting the fact that organizations must manage knowledge if they are to be successful, or even survive, in the marketplace. […]

The Future of Innovation in the Insurance Industry: Talk at PEMCO Insurance

On September 10th, I will be giving a talk at PEMCO Insurance on the Future of Innovation in the Insurance Industry. I plan to outline how insurance providers can enhance service offerings and enrich customer experiences through crafting sustainable innovation processes. This talk is part of PEMCO’s @pfslive series, which brings together over 100 business […]

Speaking at Talent Management – 2009

I will be speaking at the 2009, Talent Management: A Systematic Approach to Acquiring, Developing, and Retaining Talent and Organizational Knowledge Conference in Scottsdale, Arizona (November 4-6, 2009). My talk will discuss key strategies global organizations employ to build effective knowledge transfer and retention strategies. Knowledge Transfer: A System for Capturing and Transferring Institutional Memory […]

Paper: Improving Data Visualization for High-Density Information Transfer in Social Network Analysis Tools

Chris Rivinus (Parsons Brinckerhoff), Peter Baloh (University of Ljubljana) and I have authored a paper for the itAIS VI Conference –  Toward Fusion in the Interconnected World: Exploring the Connection between Organizations and Technology (October 2-3, 2009). The paper titled, “Improving Data Visualization for High-Density Information Transfer in Social Network Analysis Tools”,  examines highlights from the […]

Sustaining Innovation: Challenges for Incumbent Firms

A paper that I co-authored with Ashley Braganza (Brunel University) and Yukika Awazu (Bentley University) appears in the current issue of Research-Technology Management. In today’s competitive environment, the ability of an organization to innovate is paramount. While most organizations have flashes or spurts of innovation, only a handful have been able to innovate on a […]

Paper on Information and Knowledge Management within Public Sector Networks accepted at the International Journal of Public Administration

I have a new paper accepted for publication. The paper, “Information and Knowledge Management in Public Sector Networks: The Case of the US Intelligence Community” will appear in the International Journal of Public Administration. This paper contributes to the public management literature by exploring the critical challenges that underpin the construction of robust information and […]

It is about that Time…Congratulations to all UW iSchool Graduates

Congratulations to an excellent cohort of students who will receive their degrees next week. I have certainly enjoyed getting to know each of you. I especially want to thank the following students who have collaborated with me on various research projects during their time at the University of Washington Information School. Modeling Effective Response Strategies for […]

Keynote Speaker: First International Conference on Information Society and Information Technology, Slovenia (12-13 October 2009)

I have been invited to deliver a keynote lecture at the First International Conference on Information Society and Information Technology in Novo Mesto (Dolenjske Toplice), Slovenia. The conference is being organized by the Faculty of Information Studies. The Value-Creation Imperative for the Information System Academy: Lessons from Three Radical (Risky) Projects The Information System (IS) […]