Measuring IT Value: Designing Metrics and Dashboards

For a third year in a row, I have been fortunate to receive a grant from the IBM Center for the Business of Government. Measuring IT Value in the Public Sector:  Designing Metrics and Dashboards IT investments are varied, unique, and integral to all efforts including service delivery, citizen engagement, and running of internal business processes. […]

Korean Edition of Intrapreneurship

The Korean Edition of Intrapreneurship: Managing Ideas Within Your Organization (University of Toronto Press, 2011) was just published by Institute of Global Management.

Intrapreneurship – Government Technology

Kendra Smith and I wrote a piece for Government Technology on Intrapreneurship. Public agencies need to build a capacity for intrapreneurship. Intrapreneurs invent new practices, programs, and solutions to address problems and opportunities faced by an organization. These individuals are passionate about the organizations they work for and do not just accept the status quo. […]