Starting on Thursday, I will be visiting Norway to give several invited lectures. My first stop will be at the BI Norwegian Business School in Oslo. I will be delivering my talk to the Leadership and Organizational Behaviour group.
Disastrous Large-Scale Technology Projects in the Public Sector: Unpacking Complexity
I will examine what accounts for ‘complexity’ when we consider large-scale technology projects in the public sector. There are several examples of such projects from the IRS Business Systems Modernization to the Seattle Monorail Project and, most recently, healthcare.gov. Complexity could arise from the ‘public’ nature of these efforts. Issues to be considered include: the ability to manage expectations of a diverse stakeholder population, the lack of capabilities when it comes to IT management and governance, the fact that these projects are laden with a higher-level of risk from the start as the efforts have a higher degree of innovativeness, setting up of false expectations, escalation of commitments, etc. The paper develops a series of propositions based on data drawn from cases of large-scale technology projects that have turned out to be disasters. A theoretical model is put forth for consideration.
I will then head up to Trondheim, where I will deliver a talk to the Norwegian University of Science and Technology. The talk titled, Data Governance versus Big Computation: Tortoise and the Hare, draws on my current work on big data and analytics for the public good.
Over the last few years, we have certainly seen a flurry of activity around big data. Widespread efforts by a number of academic communities – including computer science, engineering, mathematics, and statistics – have led to advancements in how we capture, store, analyze, visualize, and apply big data. Unfortunately, these advancements have not kept up with innovations in data governance. Deficiencies in data governance limit our ability to truly take advantage of computational advances. In this talk, I will highlight challenges and opportunities in data governance in the context of big data. I will draw on illustrative examples from my work in big data in the public sector and from tackling social challenges (e.g. countering human trafficking).
During my visit to Trondheim, I will also spend time with researchers at SINTEF, the largest independent research organization in
Scandinavia, discussing issues of knowledge management and process improvement in the context of software engineering systems and organizations.