Reversing the Brain Drain: Global Knowledge Flows

Finally, we are beginning to see more widespread acknowledgement of the reverse brain drain! For the last few years, I have counseled my graduate students to seek opportunities outside the US. Employment prospects outside the US continue to be, on average, more interesting, challenging, and attractive. Graduate students who want to succeed globally need to take […]

A Longitudinal Analysis of Stakeholder Sentiments: Business Modernization Project at the IRS

The Internal Revenue Service Business Modernization Project undertaken by the Tax Agency of the US Government has been singled out as an example of a massive failure. As envisioned, the project was intended as an Enterprise-wide intervention that would provide modern services and effective data access to citizenry and several government agencies. After more than […]

Speaking at Bangkok University on Designing the Innovation Process

I will be giving a talk at Bangkok University (Kluaynamthai Campus) on designing organizational innovation processes. The talk is organized by Institute for Knowledge and Innovation South-East Asia (IKI-SEA) as part of their KM World Seminar Series and will take place on October 28, 2010 from 1.30 PM to 4:00 PM. Please click here to […]

Interview with KM Leaders: Stan Garfield

I am currently interviewing an eclectic group of knowledge management leaders on their experiences. These interviews will appear in my new book on knowledge management. Here is an excerpt from my interview with Stan Garfield. I first met Stan Garfield at the APQC Conference in St. Louis in 2005. I was immediately impressed with his depth […]

Peter Baloh wins Doctoral Thesis Award from at the International Trimo Research Awards

It is with great pride that I share this news – Dr. Peter Baloh’s Dissertation, “Towards knowledge needs – technology fit model for knowledge management systems”,  wins Doctoral Thesis Award from at the International Trimo Research Awards. His dissertation examined how organizations design knowledge management systems to fit a wide assortment of user needs.  He won the […]

Looking for Clues to Failures in Large-Scale Public Sector Projects

Sandeep Purao and I have a paper accepted at the 44th Hawaii International Conference on System Sciences in the Electronic Government Track (Development Methods for Electronic Government, Minitrack). The paper analyzes the IRS’s Business Systems Modernization Project using sentiment analysis. Abstract We describe results from historical analysis of a large-scale, public sector effort: the IRS […]

Role of Internet-based Information Flows and Technologies in Electoral Revolutions

My paper with Volodymyr Lysenko on the role of Internet-based information flows and technologies in electoral revolutions is now available on First Monday. Internet–based information and communication technologies (ICTs) and the information flows they support have played an important role in the advancement of society. In this paper we investigate the role of Internet–based ICTs […]

Large IT Projects as Interventions in Digital Ecosystems

Sandeep Purao (IST, Penn State University) and I have a paper accepted for presentation at the International ACM Conference on Management of Emergent Digital EcoSystems (MEDES’10) (Bangkok, Thailand). Abstract: Large IT projects, such as the US Government’s Internal Revenue Service Business Modernization Effort, can take a decade or more and consume billions of dollars. Traditional […]

Communicating the Business Value of Innovation

Innovation depends upon consistent communication. Yet different stages of the innovation process require different kinds of communication. Companies who have recognized the different elements of the innovation process are able to target their communication mechanisms to encourage the strongest possible results from organizational innovation. Ideas can be brand new and relatively unconsidered or rather mature […]