I am visiting Victoria University of Wellington's School of Government this week. During my visit, I will deliver a presentation on strategic management of information systems in the public sector. I will also meet with faculty and staff to learn more about the various academic and research programs with the School of Government and the Victoria Business School.
I co-designed a new project for the Center for Technology Innovation at the Brookings Institution along with my colleague Gregory Dawson. Ideas to Retire is a TechTank series of blog posts. These posts identify outdated practices in public sector IT management and suggest new ideas for improved outcomes. I am happy to report that the series launched today! You can find the introduction here. We will be featuring two ideas a week for the next 10 weeks.
Of the first two ideas featured, one is by James Keene (City Manager, Palo Alto, CA) co-authored with Jonathan Reichental (CIO, City of Palo Alto, CA). You can read about their idea here. The second idea is from David Bray (CIO, FCC).
Stay tuned for contributions from several other luminaries including Steve Kelman (Harvard University), John L. King (University of Michigan), Ramayya Krishnan (Carnegie Mellon University), Dan Chenok (IBM), Alfred Ho (University of Kansas), Jane Fountain (University of Massachusetts), Marc Ott (City Manager, Austin, TX), Neal Myrick (Tableau Foundation), Ellen Lettvin (US Department of Education), Richard T. Watson (University of Georgia), José Esteves (IE Business School), and Jonathan Liebenau (London School of Economics), Phil Howard (University of Washington), among others.
Thanks to all contributors that participated in this project!
- Learning from IT contracting mistakes in the public sector (Brookings Institution, TechTank Blog)
- CIO-enabled innovation playbook: Lessons for the public sector (Brookings Institution, TechTank Blog)
- “Model Citizens,” Planning, October, 2015, 26-29
- Creating a Balanced Portfolio of Information Technology Metrics was the most downloaded report published by the IBM Center for the Business of Government for 2015.
- I presented at the Flinn-Brown Leadership Academy - Arizona Center for Civic Leadership on Leadership in a Networked World
- I joined the ICMA's Performance Management Advisory Committee for a two-year term beginning on Jan 1, 2016.
Selected Interviews/Press Mentions
- Newcombe, T. “Learning to Share: How Cities Are Benefiting from the Sharing Economy,” Government Technology, December 14, 2015,
- Moore, J. “The 15 Most Innovative Agencies in Government,” NextGov, December 8, 2015,
- Keegan, M. “A Conversation with Dr. Kevin Desouza,” IBM Business of Government Radio Show, December 7, 2015
- Dovey, R. “Will City Regulators Treat Driverless Cars Like They’ve Treated Uber?” Next City, October 28, 2015
- Koma, A. “Hawaii Moves Ahead with Audit of State IT Spending,” StateScoop.com, October 21, 2015
It has been a busy and productive 2015. Best wishes to you and your families for a peaceful and prosperous 2016.
Heading to the University of Alaska Fairbanks today to deliver a talk at the Data to Decisions Visualization Workshop hosted by the NSF Sponsored Alaska EPSCoR (Experimental Program to Stimulate Competitive Research) program.
Beyond Modeling and Visualization: Towards Policy Design and Implementation
In this talk, I will highlight how technologies enable us to visualize policy options and simulate scenarios. Technologies, however, are no panacea when it comes to policy design and implementation. Deliberate decisions need to be made on how to structure the technology-enabled policy simulations to arrive at evidence-driven policy design, implementation, and evaluation.
Please click here for my slides.
Local Government 2035: Strategic Trends and Implications of New Technologies has received a lot of press coverage over the last few weeks. Here are a few of the highlights:
I am looking forward to my visit to the University of Wollongong. On Wed, June 10, I will deliver a research presentation at the School of Management, Operations, and Marketing on IT Experiments for Social Good. I will highlight ongoing research projects on how information technology (IT) can be used to solve some of the pressing global and public challenges from combating human trafficking to urbanization and sustainability. I will discuss these projects as learning experiments that are focused on creating applied IT solutions while furthering evidence-driven policy design, implementation, and evaluation.
Today, the Brookings Institution released the Local Government 2035: Strategic Trends and Implications of New Technologies paper as part of the Issues in Technology Innovation series.
Technological change is increasingly disruptive and destabilizing. In order to maintain effective governance systems, public sector entities must overcome stagnant tendencies and take a proactive stance—acting in the face of impending technological innovations. Future government entities must evolve into lean, responsive, and adaptive organizations capable of rapid response to societal shifts.
In this paper, we illustrate how technological advancements, such as the proliferation of drone technologies, artificial intelligence, autonomous vehicles, and peer-2-peer services, will introduce data privatization challenges and destabilize existing governance systems. In order to maintain effective service delivery, public sector entities must increasingly consider the ramifications technology will have on income inequality, fragile and conflict states, and immigration—just to name a few.
They conclude by urging policymakers and government managers to chart out trends based on data, model the interactions within complex systems, and study the pathways towards outcomes to unearth intended and unintended consequences of strategic choices. The authors argue that designing a path forward for local governments will require deliberate collaboration among diverse stakeholders, an immersive engagement with the data and scenarios that will shape local communities, and employment of decision-tools to model and simulate alternatives.
I am heading to Germany for the week. First stop will be in Essen, where I will be deliver two lectures at Hochschule Ruhr West: University of Applied Sciences.
Disentangling Management of Information Systems in the Public Sector
Information systems are critical assets that need to be strategically leveraged in the public sector. Yet, we know little when it comes to IT governance in the public sector. Testament to this statement is the constant barrage of negative press on cyber attacks, to blockbuster IT project failures, and inability to leverage IT for innovation. In this presentation, I will highlight lessons learned from several research projects that have examined management of IS issues in the public sector from performance metrics, to big and open data, cybersecurity, the design and implementation of strategic IS plans, crowdsourcing platforms, and CIOs. These lessons will be framed in the broader context of how we might disentangle complexities associated with the designing, planning, and management strategic information systems in the public sector.
Challenges in Inter-Disciplinary Research: Strategies from Crafting Research Ideas to Publishing.
In this presentation, I will share my experiences in executing inter-disciplinary research projects. Studying complex phenomenon requires us to undertake research that (1) draws on multiple disciplines, (2) engages a diverse group of stakeholders, (3) appreciates a plurality of research approaches, and (4) communicates to a diverse set of audiences. Executing inter-disciplinary research is no easy feat to accomplish. Researchers face daunting challenges from the onset, beginning with the inception of ideas, then continuing to the crafting of problem statements, executing the research process, and communicating the results via publications in academic and practitioner outlets. However, these challenges should not be viewed as an excuse to abandon inter-disciplinary research in favor of narrow-minded and singular research exercises, which reduce complex phenomenon in deterministic fashions so as to arrive at irrelevant solutions. I will present a method (process) for executing inter-disciplinary research that has served me well. Illustrative examples of research projects will be used to exemplify this process and outline strategies for researchers to consider when conducting inter-disciplinary research projects. I will also highlight when it is time to ‘kill’ theories and concepts in order to promote radical innovation.
For more details, see link.
It has been a busy few weeks, so here are some research updates:
- Dashboards and IT Departments in Governing
- Citizen Disengagement and Local Governments in PM Magazine
- Several blog posts @TechTank, Brookings Institution
- Spoke at Center for Science, Policy & Outcomes (CSPO) on Delivering Practical Solutions on Urban Problems (2.12.2015)
- Briefed the National Association of State CIOs (NASCIO) Security & Privacy Committee on Cybersecurity (3.17.2015)
- Cybersecurity Interview on Federal News Radio (Show: In Depth with Francis Rose) (3.18.2015)
- Joined the Center for Science, Technology & Environmental Policy Studies, Arizona State University
My recent post on US federal agencies cybersecurity preparedness on the Brookings Institution's TechTank blog has gotten a lot of attention. Jason Miller hosted me on his show, Ask the CIO, on Federal News Radio. Here is a link to the story and the interview.