I will be spending time at the Università Bocconi during March 2018 as a Visiting Professor. I will deliver several lectures as part of the Innovation and Big Data in the Public Sector course taught by my colleague, Prof. Maria Cucciniello. In addition, I will be working on several research projects with colleagues in Milan.
Source: December 8, 2017 – Governing
I will be visiting colleagues at Audencia Business School (France), University of Antwerp (Belgium), and Lancaster University (England) over the next couple of weeks. During my visit, I will deliver several public lectures, attend research forums, and work on collaborative research projects.
Audencia Business School - Research presentation: November 13, 2017
Antwerp Management School – Research presentation: November 15, 2017; IT Governance Discussion with Graduate Students
Lancaster University Management School – Research presentation: November 16, 2017; Centre for Technological Futures Round Table
I am looking forward to my upcoming trip to Shanghai. I will deliver a keynote address at the 2017 Global Cities Forum hosted by the China Institute for Urban Governance at Shanghai Jiao Tong University.
The Smart City Bandwagon: Have We Lost our Way?
Cities around the world are investing significant resources to transform themselves into smarter (more intelligent) entities. While there is no doubt that these efforts are important and valuable, I am troubled with how these efforts have evolved. Too often, I see efforts that focus predominantly on the technical and data elements of the equation, without much care to how they impact the social, economic, and civic elements. Drawing on my recent research, I will argue that we need to reframe the dominant conversation on smart cities. Cities across the globe have become more fragile over the last few years. Infrastructure, economic, social, political, and civic elements impact the level of fragility in a city. We need to focus our conversation on how we can use technology for social good to address issues such as a preserving and strengthening the social compact, implementing technical solutions responsibly, and designing governance frameworks that account for a diversity of interests, aspirations, and values. I will outline design practices to reflect upon as we work toward making our communities more livable, just, sustainable, and resilient. As John Christopher Jones reminds us " design everything on the assumption that people are not heartless or stupid but marvelously capable, given the chance.”
Alfred Ho (University of Kansas) will be presenting our paper at the 2017 Assoc. Budgeting & Financial Management Conference in Washington, D.C.
Performance Budgeting in U.S. cities: A Multi-Level Analysis
Many past studies have documented different types of performance information usage in the budgetary process. Many also show that various organizational factors influence its usage. In this study, we take a new theoretical approach by analyzing the practice of performance budgeting through a multi-level perspective. Using data from a survey study of U.S. local departments, this study analyzes how service nature, organizational capacity, leadership, organizational culture, and political institutional forces influence how performance analytics is used or not used to impact budgetary decision-making. The empirical results show that there are different dynamics for performance-informed performance budgeting and high-impact performance budgeting. Politics do not necessarily eliminate a need for performance-informed budgeting, but executive commitment to data-driven decision-making is necessary to achieve high impact in using performance budgeting.
My colleagues will be attending the 51st Hawaii International Conference on System Sciences to present our research.
Factors Promoting the Collection of Performance Measurement: Evidence from US Local Governments
Performance measurement has gained significant importance around the world. Many governments are adopting performance measurement as a part of reform efforts. Despite the widespread practitioner attention, academic studies are inconclusive about the impact of performance measurement in the public sector. Moreover, while studies have examined what factors influence the adoption of performance measures and its impact, they have paid relatively less attention to the use of different types of performance measures. To fill this gap, this study examines: (1) what types of performance measures are collected by US local governments and; (2) how organizational, technical, and external factors influence the collection of performance measurement. Leveraging survey data, we conduct cluster analysis and qualitative comparative analysis (QCA) to study factors that impact the collection of performance measures. The findings of QCA highlight that no single condition dominates the collection of performance measurement, rather different combinations of organizational and external factors influence the outcome. The paper concludes by discussing the implications for local policymakers and managers.
The 2016 US Presidential Election on Facebook: An Exploratory Analysis of Sentiments
Social media platforms are valuable tools for political campaigns. In this study, we analyze a dataset representing over 22 thousand Facebook posts by candidates and over 48 million comments to understand the nature of online discourse. Specifically, we study the interaction between political candidates and the public during the 2016 presidential elections in the United States. We outline a novel method to classify commentators into four groups: strong supporters, supporters, dissenters, and strong dissenters. Comments by each group on policy-related topics are analyzed using sentiment analysis. Finally, we discuss avenues for future research to study the dynamics of social media platforms and political campaigns.
Saud Alashri (Arizona State University), Srinivasa Srivatsav Kandala (Arizona State University), Vikash Bajaj (Arizona State University), Emily Parriott (Georgia Tech), Yukika Awazu (IÉSEG School of Management)
Cognitive Computing @ Brookings Institution Tech Tank
- “Learning from Public Sector Experimentation with Artificial Intelligence,” (w/Krishnamurthy, R. and Dawson, G.S.) June 23, 2017.
- “Chatbots Move Public Sector towards Artificial Intelligence,” (w/Krishnamurthy, R.) June 2, 2017.
Performance Analytics Project Report
- “The State of Performance Analytics in Local Government: Analysis of Measures,” (2/ Dawson, G.S., Ho, A. T-K., and Krishnamurthy, R.) Technical Report, Alliance for Innovation, April 2017, 32 pages. (see project page)
- Panel proposal accepted for the 2017 Annual Conference of the Assoc. for Budgeting & Financial Management (w/ Ho, A. T-K., Thurmaier, K., de Jong, M., Joyce, P., and Savage, J.)
The Aspen Institute released a report on Science & Civics: A Guide for Collaborative Action.
Today, it is necessary and urgent to defend the vital role of science in a healthy civic life. This report begins with the premise that there is a gap in both civic literacy and scientific literacy in the United States. The Aspen Institute’s Citizenship and American Identity Program (CAI) believes that these two trends are connected – and that addressing them together is vital to cultivating a citizenry capable of informed self-government. Through the Science & Civics Initiative, CAI aims to help scientists become more powerful citizens and enable citizens to make sense of the world and its complex problems more like scientists. The goal of this report is to outline a path of collaborative action for both civic groups and scientists.
I had the pleasure to contribute ideas to this report. Other contributors to the report include:
Shannon Dosemagen, Executive Director of Public Lab New Orleans
Dr. John Falk, Sea Grant Professor of Free Choice Learning at Oregon State University
Leetha Filderman, President and COO of PopTech
Ira Flatow, Host and Executive Producer of Science Friday
Cary Funk, Associate Director of Research on Science and Society at Pew Research Center
Thomas Kalil, Deputy Director for Policy for the White House Office of Science and Technology Policy
Dr. Leandris Liburd, Associate Director for Minority Health and Health Equity at the Center for Disease Control and Prevention
Dietram Scheufele, John E. Ross Chair in Science Communication in the Department of Life Sciences Communication at the University of Wisconsin–Madison
Brooke Smith, Executive Director of Compass
An article I co-authored with Gregory S. Dawson (Arizona State University), James S. Denford (Royal Military College of Canada), Clay K. Williams (Southern Illinois University Edwardsville), and David Preston (Texas Christian University) has been accepted for publication in the Journal of Management Information Systems.
An Examination of Effective IT Governance in the Public Sector Using the Legal View of Agency Theory
In the private sector, research on IT governance has frequently applied the classical view of agency theory and focused on the controlling role played by the board of directors in constraining potentially opportunistic manager/agent. However, in the public sector, the board of directors does not exist and there may be less need to focus on the controlling aspect of governance and more need to focus on the politically challenging distribution of state resources. In this U.S. state-based study, we adopt, apply and extend the legal view of agency theory past its sole focus on the board of directors as the solitary mediating hierarch in order to examine the strategic mediating hierarch role played by the state legislature and then conceptualize and test for the existence of a tactical mediating hierarch played by the IT steering committee and the production role of an independent office of the chief information officer (OCIO) in using a fee-for-service funding model. We apply these concepts to extend theory to examine the combination of roles that lead to superior outcomes for the state (the principal) versus those necessary for the IT department (the agent). Our results show that by shifting from the control-oriented view of governance in the private sector to a more mediating view in the public sector, important practices may be portable between the public and private sector, despite their widely differing structures.