Posts

Shanghai Jiao Tong University – Oct 17-29

I will be spending two weeks in China at Shanghai Jiao Tong University. During my visit, I will create research partnerships with colleagues in academia, industry, and the public sector. I will deliver two public lectures during my visit.

Oct 23: Shaping the Future of Autonomous Systems in Society

Emerging technologies are fundamentally impacting and transforming all aspects of our society. I am particularly concerned with how technological innovations impact 1) the design of our public institutions, 2) the apparatuses through which we shape, implement, and evaluate public policies, and 3) our governance frameworks for public goods. All indications suggest that we are moving toward a world where autonomous systems will dictate how we interface and interact with other agents and objects in our society. We can take advantage of emerging technologies to make our societies more livable, just, resilient, and sustainable. To realize this future, we need active and sustained engagement by scholars across a myriad of disciplines, especially public policy and management.

Public policy and governance scholars have largely been absent when it comes to engineering efforts related to the design and deployment of autonomous systems and policy debates that will shape their impact on our society. In this talk, I will outline why we need active engagement by public policy and management scholars during phases of autonomous systems development and implementation. Examples will be drawn from over a dozen research engagements that have studied emerging technologies in the public sector, from predictive analytic systems to blockchain, social media platforms, and machine learning algorithms. I will outline key governance dilemmas and policy challenges confronting public agencies as they try to keep up with the rapid pace of technological innovations.

Oct 27: Digital Governance in a World of Autonomous Systems

Emerging technologies are fundamentally impacting and transforming all aspects of our society. I am particularly concerned with how technological innovations impact 1) the design of our public institutions, 2) the apparatuses through which we shape, implement, and evaluate public policies, and 3) our governance frameworks for public goods. All indications suggest that we are moving toward a world where autonomous systems will dictate how we interface and interact with other agents and objects in our society. We can take advantage of emerging technologies to make our societies more livable, just, resilient, and sustainable. We need bold imagination and action to shape the future we want. This talk will outline how the public sector can take a leadership role in the design, development, and deployment of autonomous systems.

The October 27th take place as part of the 2018 Global Cities Forum.

I hold a distinguished visiting research fellow appointment at the China Institute for Urban Governance at Shanghai Jiao Tong University

Seminar – Department of the Prime Minister and Cabinet, Australia

I will deliver a seminar at the Department of the Prime Minister and Cabinet next week.

 

The Public Sector in a World of Autonomous Systems

Emerging technologies are fundamentally impacting and transforming all aspects of our society. I am particularly concerned with how technological innovations impact 1) the design of our public institutions, 2) the apparatuses through which we shape, implement, and evaluate public policies, and 3) our governance frameworks for public goods. All indications suggest that we are moving toward a world where autonomous systems will dictate how we interface and interact with other agents and objects in our society. We can take advantage of emerging technologies to make our societies more livable, just, resilient, and sustainable. We need bold imagination and action to shape the future we want. This talk will outline how the public sector can take a leadership role in the design, development, and deployment of autonomous systems.

September 26, 2018: 13.30-14.30

Unpacking Complexities of Mega-Scale Public Sector IT projects – Systèmes d’Information et Management

Page Header Isabelle Fagnot, Chen Ye, and I have a paper in the current issue of Systèmes d'Information et Management.
Mega-scale information technology (IT) projects in the public sector are significant undertakings operating within an ecosystem of stakeholders, resources, and constraints. The track record of these projects is abysmal. Employing an ecosystems lens, we study three failed mega-scale public sector IT projects: the U.S. Federal Bureau of Investigation’s (FBI) Virtual Case File (VCF), the U.S.federal government’s HealthCare.gov project, and Great Britain’s National Programme for IT (NPfIT). A forensic analysis of these projects was conducted employing the Qualitative Media Analysis (QMA) methodology. The findings suggest several stakeholders in a public IT project assume roles analogous to different types of species in an ecosystem, with the public agency sponsoring the project as the keystone species. Specifically, the findings show that the public agency is susceptible to failure in hiring key personnel with proper knowledge and experience, and failure in responding to early signals alerting the impending implosion of the project ecosystem. In addition, flawed relationships between the public agency and contractors, and flawed relationship between the legislature and the public agency also contributed significantly to project failure.

Systèmes d'Information et Management (French Journal of Management Information Systems) is the major French language journals addressing information systems intended for organization management.

Cutter Business Technology Journal – Special Issue on Artificial Intelligence

New article in Cutter Business Technology Journal with Lena Waizenegger (Auckland University of Technology) and Gregory S. Dawson (Arizona State University)

9 Recommendations for Designing, Developing, Deploying, and Refining Cognitive Computing Systems

This article draws your attention to the design, development, deployment, and refinement of cognitive computing systems (CCSs). While CCSs are deployed in a variety of fields yielding benefits exceeding expectations, there are also major failures. Lack of appreciation for the differences inherent in developing a CCS versus a traditional software system is key to these failures. To assist in developing successful CCSs and to derive benefits from them, the authors offer a set of nine key recommendations based on their examination of over two dozen systems. They conclude that CCSs will be a dominant technology that will permeate all business operations for the foreseeable future.

Delivering Artificial Intelligence in Government – New IBM Center for the Business of Government Report

The IBM Center for the Business of Government released my new report today.

Delivering Artificial Intelligence in Government: Challenges and Opportunities

This report reviews recent progress made in applying artificial intelligence to public sector service provision, drawing on lessons learned from commercial experience as well as burgeoning cognitive computing activity by Federal, State, local, and international governments.

To access the report, please click here.

Visiting Professor – Università Bocconi, March 2018

I will be spending time at the Università Bocconi during March 2018 as a Visiting Professor. I will deliver several lectures as part of the Innovation and Big Data in the Public Sector course taught by my colleague, Prof. Maria Cucciniello. In addition, I will be working on several research projects with colleagues in Milan.

Europe Research Visit – France, Belgium, England

I will be visiting colleagues at Audencia Business School (France), University of Antwerp (Belgium), and Lancaster University (England) over the next couple of weeks. During my visit, I will deliver several public lectures, attend research forums,  and work on collaborative research projects.

Schedule:

Audencia Business School - Research presentation: November 13, 2017
Antwerp Management School – Research presentation: November 15, 2017; IT Governance Discussion with Graduate Students
Lancaster University Management School – Research presentation: November 16, 2017; Centre for Technological Futures Round Table