Posts

Essen and Münster – Research Presentations and AIS Council Meetings

Aufmacher_allg_BottropI am heading to Germany for the week. First stop will be in Essen, where I will be deliver two lectures at Hochschule Ruhr West: University of Applied Sciences.  

Disentangling Management of Information Systems in the Public Sector

Information systems are critical assets that need to be strategically leveraged in the public sector. Yet, we know little when it comes to IT governance in the public sector. Testament to this statement is the constant barrage of negative press on cyber attacks, to blockbuster IT project failures, and inability to leverage IT for innovation. In this presentation, I will highlight lessons learned from several research projects that have examined management of IS issues in the public sector from performance metrics, to big and open data, cybersecurity, the design and implementation of strategic IS plans, crowdsourcing platforms, and CIOs. These lessons will be framed in the broader context of how we might disentangle complexities associated with the designing, planning, and management strategic information systems in the public sector.

Challenges in Inter-Disciplinary Research: Strategies from Crafting Research Ideas to Publishing.

In this presentation, I will share my experiences in executing inter-disciplinary research projects. Studying complex phenomenon requires us to undertake research that (1) draws on multiple disciplines, (2) engages a diverse group of stakeholders, (3) appreciates a plurality of research approaches, and (4) communicates to a diverse set of audiences. Executing inter-disciplinary research is no easy feat to accomplish. Researchers face daunting challenges from the onset, beginning with the inception of ideas, then continuing to the crafting of problem statements, executing the research process, and communicating the results via publications in academic and practitioner outlets. However, these challenges should not be viewed as an excuse to abandon inter-disciplinary research in favor of narrow-minded and singular research exercises, which reduce complex phenomenon in deterministic fashions so as to arrive at irrelevant solutions. I will present a method (process) for executing inter-disciplinary research that has served me well. Illustrative examples of research projects will be used to exemplify this process and outline strategies for researchers to consider when conducting inter-disciplinary research projects. I will also highlight when it is time to ‘kill’ theories and concepts in order to promote radical innovation.

For more details, see link.

Next, I head to Münster for the European Conference on Information Systems (ECIS) and the Association for Information Systems Council Meetings.

The Sharing Economy and IT Metrics

Gov_logoI recently authored a piece for Governing on how the sharing economy has interesting implications for the future of local governments. Click here for the article. This paper is based on a research study that my team completed on how technology is shaping the future of government. The complete report will be released by the Brookings Institution.

 

fcw-logoMy article with Alison Sutherland on information technology metrics appeared in the April 15 print edition of Federal Computer Week. Click here to see the article. The web version of the article is available here.

Dashboards, More Cybersecurity, Citizen Disengagement, and …

It has been a busy few weeks, so here are some research updates:

Federal Agencies and Cybersecurity – RT USA, Federal News Radio, Brookings

TechTankMy recent post on US federal agencies cybersecurity preparedness on the Brookings Institution's TechTank blog has gotten a lot of attention. Jason Miller hosted me on his show, Ask the CIO, on Federal News Radio. Here is a link to the story and the interview.

RTYesterday, Kena Fedorschak and I were interviewed by Manila Chan on RT America to discuss hacking, cybersecurity, and technology security. Click here to see a segment of the show.

 

 

Centralization of IT Governance in the Public Sector

HICSS-b1James Denford, Gregory Dawson, and I have a paper accepted for presentation at the Forty-Eighth Annual Hawaii International Conference on System Sciences.

An Argument for Centralization of IT Governance in the Public Sector

Using a configurational crisp set Qualitative Comparative Analysis (csQCA) approach, we find that effective public sector IT governance is structured differently than in the private sector. While states adopt a variety of IT governance structures, it is unmistakable that centralized yields better organizational outcomes than decentralized. As such, this paper makes a case for additional research in public sector governance in order to understand and explain these differences.

Jim Denford will present the paper at the conference. Click here for the conference program.

We have written several practitioner notes based on this paper, see InformationWeek and Brookings Tech Tank.

AIS Council Meetings and ICIS – Auckland

icis 2014 logo 170x171I will be heading to  Auckland, New Zealand for the International Conference on Information Systems. First, I will be attending the AIS Council meetings for two days prior to the conference. I serve as the VP of Communication for the Association for Information Systems.

Second, I will participate as a faculty mentor for the Mid-Career Consortium.

Third, during the conference I will participate on the AIS Grand Vision for ICT-enabled Bright Society panel along with my colleagues - Helmut Krcmar - Technische Universität München; Jae Kyu Lee - Korea Advanced Institute of Science and Technology; Jane Fedorowicz - Bentley University; Ramayya Krishnan - Carnegie Mellon University.

Global societal knowledge infrastructures and communication platforms have made life and business more efficient and effective. However, many serious side effects have emerged alongside these ICT platforms, imperiling the future of this foundation. AIS is developing an initiative to investigate these problems and to envision the future of an ICT-enabled Bright Society. The initiative will encompass the development of relevant technologies, business models, public policies, social norms, international agreements, metrics of measuring national progress, and so forth. This endeavor will create many research opportunities to make AIS research outcomes more available to and significant for society.

Capturing the Wisdom of Crowds – Planning

APAI have an article in the current issue of the American Planning Association's Planning magazine.

Capturing the Wisdom of Crowds

Combining citizen intelligence and online civic platforms.

By Kevin C. Desouza and Kendra L. Smith

Technology platforms for citizen intelligence are springing up quickly. Platforms such as Deliberatorium, DebateGraph, Cohere, YourView, and CoPe_it! all allow for extensive discourse. Each has special features such as multiple ways to contact other users and participate in discussion boards. Additionally, these platforms employ social analytics, discourse analytics, and social network maps. These sites allow users to gather information and debate ideas and solutions to specific community issues.

Users can also add evidence and information to other users' claims, which triggers conversations and sharing. In many U.S. cities, leaders are finding value in citizen intelligence. Online civic platforms tend to fall into four main categories, as one of us has also noted in an upcoming Journal of Urban Technology article. To read the more, please click here.

To read the print version, please click here.

BIG Ideas, Economic Resilience, Alliance for Innovation

I will be attending  the BIG Ideas Conference hosted by the Alliance for Innovation in Fort Lauderdale. I co-authored one of the discussion papers for the conference with Kendra Smith. The paper takes a critical look at what it takes to build cities and communities that are economically resilient.

Economic Resilience: No Big Ideas Needed!

Resilience is one of the most bastardized terms when it comes to planning and management jargon. We all want resilience, yet it means drastically different things to many people. To some, resilience is the ability to respond to shocks and abrasions in the environment, while others think of resilience as the ability to continuously innovate and stay ahead of the curve so as not to become obsolete. Economic vulnerability and economic resilience play a strong role in cities’ resilience. Economic vulnerability is an entities proneness to exogenous shocks coming from economic features such as economic openness, export concentration, and dependence on strategic imports. Economic resilience is the ability of an organization, whether it is a business or a city or even a country, to withstand the impacts of financial and economic shocks and to bounce back quickly, or to avoid shocks through proactive planning and interventions. In this paper, we will explore the many facets of economic resilience, drivers of economic resilience, investing in resilience, and the risks of resilience planning. Additionally, we will offer domestic and international examples of cities that have experience with resilience planning, either through risk reduction or after-the-fact resilience planning. Finally, we will conclude with a discussion on the realities of economic resilience.

Please email me if you would like a copy of the paper.

I also serve on the Board of Directors for the Alliance for Innovation and am looking forward to engaging discussions during our board meetings.

Universidad de Chile – Centro de Sistemas Públicos

Picture1I will be delivering a presentation at the Centro de Sistemas Públicos, Universidad de Chile on October 3, 2014. My talk will be part of the day long event, INNOVACIÓN PÚBLICA: MUCHO RUIDO ¿Y LAS NUECES?, organized by the Industrial Engineering department and CEPAL. My remarks will focus on how should we go about building a capacity for intrapreneurship in the public sector. Click here to view the complete program. For more details on my intrapreneurship work, see my book and one of my recent articles.