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AIS Council Meetings and ICIS – Auckland

icis 2014 logo 170x171I will be heading to  Auckland, New Zealand for the International Conference on Information Systems. First, I will be attending the AIS Council meetings for two days prior to the conference. I serve as the VP of Communication for the Association for Information Systems.

Second, I will participate as a faculty mentor for the Mid-Career Consortium.

Third, during the conference I will participate on the AIS Grand Vision for ICT-enabled Bright Society panel along with my colleagues - Helmut Krcmar - Technische Universität München; Jae Kyu Lee - Korea Advanced Institute of Science and Technology; Jane Fedorowicz - Bentley University; Ramayya Krishnan - Carnegie Mellon University.

Global societal knowledge infrastructures and communication platforms have made life and business more efficient and effective. However, many serious side effects have emerged alongside these ICT platforms, imperiling the future of this foundation. AIS is developing an initiative to investigate these problems and to envision the future of an ICT-enabled Bright Society. The initiative will encompass the development of relevant technologies, business models, public policies, social norms, international agreements, metrics of measuring national progress, and so forth. This endeavor will create many research opportunities to make AIS research outcomes more available to and significant for society.

Capturing the Wisdom of Crowds – Planning

APAI have an article in the current issue of the American Planning Association's Planning magazine.

Capturing the Wisdom of Crowds

Combining citizen intelligence and online civic platforms.

By Kevin C. Desouza and Kendra L. Smith

Technology platforms for citizen intelligence are springing up quickly. Platforms such as Deliberatorium, DebateGraph, Cohere, YourView, and CoPe_it! all allow for extensive discourse. Each has special features such as multiple ways to contact other users and participate in discussion boards. Additionally, these platforms employ social analytics, discourse analytics, and social network maps. These sites allow users to gather information and debate ideas and solutions to specific community issues.

Users can also add evidence and information to other users' claims, which triggers conversations and sharing. In many U.S. cities, leaders are finding value in citizen intelligence. Online civic platforms tend to fall into four main categories, as one of us has also noted in an upcoming Journal of Urban Technology article. To read the more, please click here.

To read the print version, please click here.

BIG Ideas, Economic Resilience, Alliance for Innovation

I will be attending  the BIG Ideas Conference hosted by the Alliance for Innovation in Fort Lauderdale. I co-authored one of the discussion papers for the conference with Kendra Smith. The paper takes a critical look at what it takes to build cities and communities that are economically resilient.

Economic Resilience: No Big Ideas Needed!

Resilience is one of the most bastardized terms when it comes to planning and management jargon. We all want resilience, yet it means drastically different things to many people. To some, resilience is the ability to respond to shocks and abrasions in the environment, while others think of resilience as the ability to continuously innovate and stay ahead of the curve so as not to become obsolete. Economic vulnerability and economic resilience play a strong role in cities’ resilience. Economic vulnerability is an entities proneness to exogenous shocks coming from economic features such as economic openness, export concentration, and dependence on strategic imports. Economic resilience is the ability of an organization, whether it is a business or a city or even a country, to withstand the impacts of financial and economic shocks and to bounce back quickly, or to avoid shocks through proactive planning and interventions. In this paper, we will explore the many facets of economic resilience, drivers of economic resilience, investing in resilience, and the risks of resilience planning. Additionally, we will offer domestic and international examples of cities that have experience with resilience planning, either through risk reduction or after-the-fact resilience planning. Finally, we will conclude with a discussion on the realities of economic resilience.

Please email me if you would like a copy of the paper.

I also serve on the Board of Directors for the Alliance for Innovation and am looking forward to engaging discussions during our board meetings.

Universidad de Chile – Centro de Sistemas Públicos

Picture1I will be delivering a presentation at the Centro de Sistemas Públicos, Universidad de Chile on October 3, 2014. My talk will be part of the day long event, INNOVACIÓN PÚBLICA: MUCHO RUIDO ¿Y LAS NUECES?, organized by the Industrial Engineering department and CEPAL. My remarks will focus on how should we go about building a capacity for intrapreneurship in the public sector. Click here to view the complete program. For more details on my intrapreneurship work, see my book and one of my recent articles.

 

 

Chennai: City Profile – Cities

30396Rashmi Krishnamurthy and I have a paper accepted in Cities

Cities around the world are experiencing tremendous population growth, and this is especially true in the developing world. In this profile, we feature the city of Chennai, the capital of Tamil Nadu, India. Chennai is the largest industrial commercial center in South India; it is often referred as the “Detroit of India” and the “Gateway to South India.” In recent decades, large industrial facilities have been established in Chennai and its suburbs—resulting in large-scale population growth. However, this explosive growth has strained the urban infrastructure of this prominent city. In this profile, we provide an overview of Chennai’s urban history from social, economic, political, and environmental perspectives. We highlight the current and future challenges faced by the city, and we argue that it is well poised to leverage emerging smart city technologies. However, to effectively implement these technologies, city administrators need to undertake several measures; for example, a database capturing all dimensions of the city must be developed. By clearly delineating the urban planning and policy efforts to the present and offering a way forward, this paper contributes to the growing literature on smart cities and the unique urban challenges faced by cities in the developing world.  

USAID – Frontiers in Development

fid_banner I will be speaking at USAID's Frontiers in Development Conference. My presentation will take place  in a new session sponsored by the U.S. Global Development Lab, the Innovation Marketplace. The event engages a broad audience with a focus on “the idea that science, technology, innovation and partnership can accelerate development impact and end extreme poverty by 2030.”

Realizing the Promise of Open Data and Technologies for Global Development

How can we harness data towards the goal of eradicating extreme poverty by 2030? Today, we have all heard about open data. Open data movements, which share data about localities (cities, towns, villages, etc.) and public institutions (agencies), are spurring up all across the globe. Agencies are making data available to the public about all facets of a governance, public services, and management of public goods. In addition, agencies are liberating data that were traditionally locked up within administrative systems. The overriding goal here is to increase transparency, thereby increasing trust in government while also enabling more collaborative and participatory governance. Open data programs have given a rise in civic hackathons, competitions, and challenges that engage innovators to solve complex problems and promote the use of data analytics for global development. In this presentation, we will use a wide assortment of cases to illustrate a key point, i.e., while we have made great strides in leveraging technology and data for global development, we have undermined its potential due to an under-appreciation of governance and policy nuances. Do not despair! We will outline a series of actionable steps that can be undertaken to rectify this deficiency. Specifically, we will focus on how to create data-driven development labs to tackle some of our most vexing global challenge such as the eradication of extreme poverty.

My colleague, David Swindell, will also be presenting at the event. His presentation will highlight our collaborative work on designing financial models to underwrite investments in smart infrastructures. See here for our report.

See here for the draft program agenda.

See here for the ASU press release on the event.

The Perils of Petascale IT Projects

PetascaleITProjectsI have an article published in the current issue of FCW: The Business of Federal Technology on petascale IT projects.

Good news: We no longer have to talk about megascale IT projects. Large-scale ventures that typically cost $1 billion or more, megaprojects used to be all the rage, but they are quickly being superseded by petascale IT initiatives. Those projects can cost even more, involve complexity on a truly massive scale and require petaflops of computer processing. Despite the horrendous track record of delivering on even moderately complex IT projects, public-sector CIOs continue to embrace the design, planning and execution of petascale IT projects. To read more, please click here.

To view the article in the digital edition of the magazine, please click here.

Measuring IT Value: Designing Metrics and Dashboards

IBM For a third year in a row, I have been fortunate to receive a grant from the IBM Center for the Business of Government.

Measuring IT Value in the Public Sector:  Designing Metrics and Dashboards

IT investments are varied, unique, and integral to all efforts including service delivery, citizen engagement, and running of internal business processes. While it is commonly accepted that IT investments have organizational value, quantifying the value impact of IT remains elusive. Metrics can be a powerful mechanism for agencies to assess and achieve their goals in an intelligent, evidence-driven manner. They offer agencies the ability to identify problems, target issues, evaluate processes, establish performance goals, monitor efforts and communicate results. This report will study how CIOs employ metrics for evaluating IT investments and projects, and can communicate the value of IT to stakeholders both within and beyond their agency.

Past reports published my the IBM Center for the Business of Government