Posts

Beijing Universities – Technological Innovation and the Public

I will be giving research presentations at Renmin University (School of Public Administration and Policy) and Beijing Forestry University (School of Humanities and Social Sciences) on November 3, 2017

Technological Innovation and the Public: 3Ps - Purpose, Process, and Products

Technological innovations are fundamentally transforming all aspects of our society. I am particularly concerned with how technological innovations impact 1) the design of our public institutions, 2) the apparatuses through which we shape, implement, and evaluate public policies, and 3) our governance frameworks for public goods. I believe that research needs to be conducted in a manner that advances the greater public good, especially in fields that are of an applied nature. Academia has a special responsibility to generate knowledge that advances society. Studying complex phenomena requires us to undertake research that 1) draws on multiple disciplines, 2) engages a diverse group of stakeholders, 3) appreciates a plurality of research approaches, and 4) generates actionable solutions. Executing inter-disciplinary research is no easy feat to accomplish. Researchers face daunting challenges from the onset; beginning with the inception of ideas, continuing to the crafting of problem statements, executing the research process, and then communicating the results via publications in academic and practitioner outlets. However, these challenges should not be viewed as an excuse to abandon inter-disciplinary research in favor of narrowly focused research exercises. Drawing on over a dozen research projects, this presentation will highlight key strategic management challenges confronting public agencies as they try to keep up with the rapid pace of technological innovations. Opportunities for use-inspired research will be discussed. In addition, I will present a working model for executing inter-disciplinary research that has served me well. I will openly share some of the trials and tribulations that I have encountered along the way.

2017 Global Cities Forum, China Institute for Urban Governance, Shanghai Jiao Tong University

I am looking forward to my upcoming trip to Shanghai. I will deliver a keynote address at the 2017 Global Cities Forum hosted by the China Institute for Urban Governance at Shanghai Jiao Tong University.

The Smart City Bandwagon: Have We Lost our Way?

Cities around the world are investing significant resources to transform themselves into smarter (more intelligent) entities. While there is no doubt that these efforts are important and valuable, I am troubled with how these efforts have evolved. Too often, I see efforts that focus predominantly on the technical and data elements of the equation, without much care to how they impact the social, economic, and civic elements. Drawing on my recent research, I will argue that we need to reframe the dominant conversation on smart cities. Cities across the globe have become more fragile over the last few years. Infrastructure, economic, social, political, and civic elements impact the level of fragility in a city. We need to focus our conversation on how we can use technology for social good to address issues such as a preserving and strengthening the social compact, implementing technical solutions responsibly, and designing governance frameworks that account for a diversity of interests, aspirations, and values. I will outline design practices to reflect upon as we work toward making our communities more livable, just, sustainable, and resilient. As John Christopher Jones reminds us " design everything on the assumption that people are not heartless or stupid but marvelously capable, given the chance.

Visiting Queensland University of Technology

I will be visiting Queensland University of Technology from October 8-14.

The School of Management seminar series - QUT Business School - October 10, 2017, 10:30 am – 11:30 am, Room Z1124, Level 11, Z block

Technological Innovation and the Public: 3Ps - Purpose, Process, and Products

Technological innovations are fundamentally transforming all aspects of our society. I am particularly concerned with how technological innovations impact 1) the design of our public institutions, 2) the apparatuses through which we shape, implement, and evaluate public policies, and 3) our governance frameworks for public goods. I believe that research needs to be conducted in a manner that advances the greater public good, especially in fields that are of an applied nature. Academia has a special responsibility to generate knowledge that advances society. Studying complex phenomena requires us to undertake research that 1) draws on multiple disciplines, 2) engages a diverse group of stakeholders, 3) appreciates a plurality of research approaches, and 4) generates actionable solutions. Executing inter-disciplinary research is no easy feat to accomplish. Researchers face daunting challenges from the onset; beginning with the inception of ideas, continuing to the crafting of problem statements, executing the research process, and then communicating the results via publications in academic and practitioner outlets. However, these challenges should not be viewed as an excuse to abandon inter-disciplinary research in favor of narrowly focused research exercises. Drawing on over a dozen research projects, this presentation will highlight key strategic management challenges confronting public agencies as they try to keep up with the rapid pace of technological innovations. Opportunities for use-inspired research will be discussed. In addition, I will present a working model for executing inter-disciplinary research that has served me well. I will openly share some of the trials and tribulations that I have encountered along the way.

Information Systems Research that Makes a Difference: A Modest Proposal

I will be speaking at SDA Bocconi School of Management on March 7, 2017. Thanks to Ferdinando Pennarola, Department of Management and Technology, for hosting the visit.

Information Systems Research that Makes a Difference: A Modest Proposal

I believe that research needs to be conducted in a manner that advances the greater public good, especially in fields that are of an applied nature (business, engineering, public policy, etc.). Research done with the sole intention of producing a journal article or conference paper is not good enough. Academia has a special responsibility to generate knowledge that advances society. Studying complex phenomenon requires us to undertake research that (1) draws on multiple disciplines, (2) engages a diverse group of stakeholders, (3) appreciates a plurality of research approaches, and (4) communicates to a diverse set of audiences. Executing inter-disciplinary research is no easy feat to accomplish. Researchers face daunting challenges from the onset, beginning with the inception of ideas, and then continuing to the crafting of problem statements, executing the research process, and communicating the results via publications in academic and practitioner outlets. However, these challenges should not be viewed as an excuse to abandon inter-disciplinary research in favor of narrowly focused research exercises.

In this talk, I will offer personal reflections on how to structure research programs to maximize several goals. First, to ensure the efficiency and effectiveness of the research process. Second, to maximize the potential that research outputs will be accepted by scholarly and practitioner communities. Third, to work with stakeholders to leverage the knowledge that is generated, to advance societal outcomes. I will share examples from a wide range of projects to elaborate on how scholars can build agile, responsive, and responsible research projects that have relevance beyond the ivory tower.

I will present a method (process) for executing inter-disciplinary research that has served me well. Illustrative examples of research projects will be used to exemplify this process and outline strategies for researchers to consider when conducting inter-disciplinary research projects. I will pay particular attention to global research projects that are interdisciplinary in nature. In addition to sharing lessons about what works, I will openly share some of the trials and tribulations that I have encountered along the way.

Science & Civics: Aspen Institute

The Aspen Institute released a report on Science & Civics: A Guide for Collaborative Action.

Today, it is necessary and urgent to defend the vital role of science in a healthy civic life. This report begins with the premise that there is a gap in both civic literacy and scientific literacy in the United States. The Aspen Institute’s Citizenship and American Identity Program (CAI) believes that these two trends are connected – and that addressing them together is vital to cultivating a citizenry capable of informed self-government. Through the Science & Civics Initiative, CAI aims to help scientists become more powerful citizens and enable citizens to make sense of the world and its complex problems more like scientists. The goal of this report is to outline a path of collaborative action for both civic groups and scientists.

I had the pleasure to contribute ideas to this report. Other contributors to the report include:

Shannon Dosemagen, Executive Director of Public Lab New Orleans

Dr. John Falk, Sea Grant Professor of Free Choice Learning at Oregon State University

Leetha Filderman, President and COO of PopTech

Ira Flatow, Host and Executive Producer of Science Friday

Cary Funk, Associate Director of Research on Science and Society at Pew Research Center

Thomas Kalil, Deputy Director for Policy for the White House Office of Science and Technology Policy

Dr. Leandris Liburd, Associate Director for Minority Health and Health Equity at the Center for Disease Control and Prevention

Dietram Scheufele, John E. Ross Chair in Science Communication in the Department of Life Sciences Communication at the University of Wisconsin–Madison

Brooke Smith, Executive Director of Compass

Big Data and Planning: PAS Report Published by American Planning Association

The American Planning Association has released a report that I co-authored with Kendra L. Smith.

Big Data and Planning

Data sets are growing so large and complex that using them is like drinking from a fire hose. Feeling overwhelmed? Help is on the way.

Big data isn’t the problem; it’s the solution — and this PAS Report shows how to use it. Arizona State University researchers Kevin C. Desouza and Kendra L. Smith have teamed up on a practical guide to channeling the power of big data. Together they look at how planners around the world are turning big data into real answers for smart cities.

Learn how Dublin is gearing up geospatial data to steer traffic. See how Singapore is collecting citizens’ selfies to track smog. Discover how Detroit is crowdsourcing creative ideas for its 50-year plan. And find out how the U.S. government is planning to use Yelp to improve its services.

What’s the big idea for your community? Read Big Data and Planning for a look at trends and tools you can tap into today.

Page Count: 104
Date Published: Dec. 5, 2016
ISBN: 978-1-61190-188-7

IT Governance in the Public Sector – Journal of Management Information Systems

jmis_30_years_coverAn article I co-authored with Gregory S. Dawson (Arizona State University), James S. Denford (Royal Military College of Canada), Clay K. Williams (Southern Illinois University Edwardsville), and David Preston (Texas Christian University) has been accepted for publication in the Journal of Management Information Systems.

An Examination of Effective IT Governance in the Public Sector Using the Legal View of Agency Theory

Abstract
In the private sector, research on IT governance has frequently applied the classical view of agency theory and focused on the controlling role played by the board of directors in constraining potentially opportunistic manager/agent. However, in the public sector, the board of directors does not exist and there may be less need to focus on the controlling aspect of governance and more need to focus on the politically challenging distribution of state resources. In this U.S. state-based study, we adopt, apply and extend the legal view of agency theory past its sole focus on the board of directors as the solitary mediating hierarch in order to examine the strategic mediating hierarch role played by the state legislature and then conceptualize and test for the existence of a tactical mediating hierarch played by the IT steering committee and the production role of an independent office of the chief information officer (OCIO) in using a fee-for-service funding model. We apply these concepts to extend theory to examine the combination of roles that lead to superior outcomes for the state (the principal) versus those necessary for the IT department (the agent). Our results show that by shifting from the control-oriented view of governance in the private sector to a more mediating view in the public sector, important practices may be portable between the public and private sector, despite their widely differing structures.

Salzburg Global Forum on the Future of Public Service

sgf Heading to Salzburg, Austria to spend a few days at the Schloss Leopoldskron to discuss the Future of Public Service hosted by the Salzburg Global Forum. For more details, please see here.

Familiar public services and institutions are in the early stage of radical renewal that may render them unrecognizable by 2050. New technologies and societal transformation are reconfiguring the interdependent world at unprecedented speed. New concepts and demands for more flexible and dynamic public service are emerging at all levels, from 'megapolitan' cities to supranational organizations.

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Predictive Analytics and Higher Education

SO16ERcoverAn article I co-authored with Kendra Smith appears in the September/October Issue of EDUCASE Review. The article was the cover feature for the issue. You can access the article here.

Predictive Analytics: Nudging, Shoving, and Smacking Behaviors in Higher Education

With predictive analytics, colleges and universities are able to “nudge” individuals toward making better decisions and exercising rational behavior to enhance their probabilities of success.