Speaking at Microsoft: Intranets for Collaborative Innovation: From Failed Promises to Emerging Potential: April 29, 2010
I will be giving a talk to Microsoft’s Enterprise Content Management team on the role of Intranets in fostering collaborative innovation. Since their initial debut, Intranets have been touted as a platform to promote collaboration within an organization. Most organizations have invested serious resources in developing viable Intranets. Despite the significant investments, only a handful […]
Measuring Agility of Networked Organizational structures via Network Entropy and Mutual Information
Yuan Lin, Sumit Roy, and I have authored a paper that examines the use of network entropy and mutual information to measure the agility of networked organizational structures. The paper will appear in Applied Mathematics and Computation. Abstract While the agility of networked organizational structures is important for organizational performance, studies on how to evaluate […]
Shh! It’s Vive La Résistance…A Case Study on Underground Resistance and Change Management
Nicholas D. Sweers II and I have authored a case study on the complexities of change management when underground resistance is present. The case study will appear in the Journal of Business Strategy. This case study highlights the challenge of dealing with underground resistance when leading organizational change. Underground resistance has deterred many change management efforts. […]
Building Sustainable Collaborative and Open Innovation Programs – University of Ljubljana
I will be giving an invited lecture at the Raziskovalni center Ekonomske fakultete (Faculty of Economics) of the University of Ljubljana on February 15, 2010. My talk will focus on how organizations can design collaborative innovation programs. Organizations cannot innovate in isolation. Ideas, knowledge, expertise, and processes needed for innovation are often distributed in the […]
Dismantling Terrorist Networks to appear in Technology Forecasting and Social Change
Jared Keller, Yuan Lin, and I authored a paper that describes how agent-based modeling can be used to consider policy options for dismantling terrorist networks. The paper will appear in Technology Forecasting and Social Change. Dismantling Terrorist Networks: Evaluating Strategic Options Using Agent-Based Modeling Dismantling dark networks remains a critical goal for the peace and […]
Building the UW X-Prize Lab
Along with Ann Bostrom and Sandy Archibald, I am developing the X-Prize Lab at UW. Our initial plan is to offer two courses through the Evans School of Public Affairs. The first course will examine prize-driven innovation. We have an assembled an amazing list of speakers, see our blog. In this course leading innovators and […]
Business Process Outsourcing: A Case Study of Satyam Computers
I have a new paper accepted for publication in the International Journal of Information Management. Abstract: The prominence of business process outsourcing (BPO) continues to intensify in today’s hyper-competitive marketplace. Engaging in BPO can help an organization focus on its core competencies, while gaining specialized knowledge, skills, and processes in auxiliary spaces. The literature is […]
Article on Information and Knowledge Management in the Case of the US Intelligence Community featured on Harvard Business Review Blog
Thomas H. Davenport wrote a nice post on the Harvard Business Review blog on why the US Intel. Community failed to stop the Christmas Day Bomber from boarding a flight to the US. Tom highlights my paper published in the International Journal of Public Administration that examined information and knowledge management in the US Intel […]
Information Management and Environmental Sustainability: New Article in Business Information Review
Peter C. Ellis and I have a paper published in the current issue of Business Information Review. Abstract: Attempting to merge the topics of environmental sustainability and information management, this article works towards defining both fields and constructing a viable framework that creates a strong relationship between the two topics. Reviewing literature on information management […]
What do you mean by a “good idea”?
Here is a simple exercise: Find 20 people in your organization. Ideally, choose people across the various hierarchical levels and functional departments of your organization. Ask each person two questions: How would you define a good idea? How do you recognize a good idea? Chances are high that if you work in a typical organization, […]