Source: December 8, 2017 – Governing
Information Systems Research that Makes a Difference: A Modest Proposal
I believe that research needs to be conducted in a manner that advances the greater public good, especially in fields that are of an applied nature (business, engineering, public policy, etc.). Research done with the sole intention of producing a journal article or conference paper is not good enough. Academia has a special responsibility to generate knowledge that advances society. Studying complex phenomenon requires us to undertake research that (1) draws on multiple disciplines, (2) engages a diverse group of stakeholders, (3) appreciates a plurality of research approaches, and (4) communicates to a diverse set of audiences. Executing inter-disciplinary research is no easy feat to accomplish. Researchers face daunting challenges from the onset, beginning with the inception of ideas, and then continuing to the crafting of problem statements, executing the research process, and communicating the results via publications in academic and practitioner outlets. However, these challenges should not be viewed as an excuse to abandon inter-disciplinary research in favor of narrowly focused research exercises.
In this talk, I will offer personal reflections on how to structure research programs to maximize several goals. First, to ensure the efficiency and effectiveness of the research process. Second, to maximize the potential that research outputs will be accepted by scholarly and practitioner communities. Third, to work with stakeholders to leverage the knowledge that is generated, to advance societal outcomes. I will share examples from a wide range of projects to elaborate on how scholars can build agile, responsive, and responsible research projects that have relevance beyond the ivory tower.
I will present a method (process) for executing inter-disciplinary research that has served me well. Illustrative examples of research projects will be used to exemplify this process and outline strategies for researchers to consider when conducting inter-disciplinary research projects. I will pay particular attention to global research projects that are interdisciplinary in nature. In addition to sharing lessons about what works, I will openly share some of the trials and tribulations that I have encountered along the way.
Familiar public services and institutions are in the early stage of radical renewal that may render them unrecognizable by 2050. New technologies and societal transformation are reconfiguring the interdependent world at unprecedented speed. New concepts and demands for more flexible and dynamic public service are emerging at all levels, from 'megapolitan' cities to supranational organizations.
Will be heading to Michigan later this month to keynote the 2016 Technology Forum.
Realizing the Promise of (Open, Mobile, and Big) Data and Technologies for Local Governments
How can we harness data towards innovative local governance that advances our communities? Today, we have all heard about open data, mobile data, and even big (and very big) data. We have also seen a rise in civic hackathons, competitions, and challenges that engage innovators to solve complex problems and promote the use of data analytics for global development. In this presentation, I will use a wide assortment of cases to illustrate a key point, i.e., while we have made great strides in leveraging technology and data, we have undermined its potential due to an under-appreciation of governance and policy nuances. Do not despair! I will outline a series of actionable steps that can be undertaken to rectify this deficiency. Specifically, I will focus on how can we create data-driven development labs to tackle some of our most vexing social and policy challenges.
WHEN: Friday, April 29, 2016, 8:30am-4:00pm
WHERE: Ottawa County Fillmore Complex, West Olive, MI (Map). Enter parking lot B, forum is in main conference room of the County Administration building, second floor, west wing.
Creating a Balanced Portfolio of Information Technology Metrics
Information technology has made possible the availability of real-time data and the tools to display that data, such as dashboards, scorecards, and heat maps. This has boosted the use of data and evidence by government decision makers in meeting their agency and program missions. But what about the use of performance metrics by agency chief information officers themselves?
Typically, CIOs have a good inventory of metrics regarding the performance of their technical infrastructure, such as server down time. Metrics on non-technical elements, however — such as innovation capacity of the IT department and the health of the overall IT organization — are in earlier stages of development. These metrics are critical for CIOs to effectively manage their IT departments, and to convey the strategic value of IT capabilities for attaining agency-wide objectives.
A balanced portfolio of metrics are needed: for project management, for operations management, and for innovation. Based on interviews with over two dozen seasoned government CIOs, the report identifies illustrative metrics that CIOs might consider adopting and offers a set of recommendation for how CIOs might go about designing, implementing, and evaluating the effectiveness of their metrics initiatives.
Local Government 2035: Strategic Trends and Implications of New Technologies has received a lot of press coverage over the last few weeks. Here are a few of the highlights:
Capturing the Wisdom of Crowds
Combining citizen intelligence and online civic platforms.
By Kevin C. Desouza and Kendra L. Smith
Technology platforms for citizen intelligence are springing up quickly. Platforms such as Deliberatorium, DebateGraph, Cohere, YourView, and CoPe_it! all allow for extensive discourse. Each has special features such as multiple ways to contact other users and participate in discussion boards. Additionally, these platforms employ social analytics, discourse analytics, and social network maps. These sites allow users to gather information and debate ideas and solutions to specific community issues.
Users can also add evidence and information to other users' claims, which triggers conversations and sharing. In many U.S. cities, leaders are finding value in citizen intelligence. Online civic platforms tend to fall into four main categories, as one of us has also noted in an upcoming Journal of Urban Technology article. To read the more, please click here.
To read the print version, please click here.
Technology-Enabled Participatory Platforms for Civic Engagement:
The Case of US Cities
Technology-enabled participatory platforms are proving to be valuable canvases for engaging citizens in solving public good challenges. Citizens are playing a more active role by either designing platforms themselves or participating on platforms created by public agencies. Unfortunately, our theoretical knowledge about the nature of these platforms is limited. In this paper, we take the first steps towards understanding technology-enabled participatory platforms. Through an exploratory analysis, following the spirit of a grounded theoretic methodology, we examined technology-enabled participatory platforms in the 25 most populated cities in the US. We deduce four main archetypes – citizen centric and citizen data, citizen centric and government data, government centric and citizen data, and government centric and citizen developed solutions of technology-enabled participatory platforms. We describe the intricacies of how collective intelligence is leveraged on these platforms. Implications for local government managers and urban planners are discussed. We hypothesize how the future of these platforms might evolve in the not so distant future.
This is our second paper in the Journal of Urban Technology, to read our first paper, please click here.
I recently authored an article for Planetizen.
Unless you have been hibernating, you have heard about urbanization trends and have spent time reflecting on what this might hold for the future of communities, cities, nations, and the planet as a whole. The world’s total urban area is expected to triple between 2000 and 2030—urban populations are set to double to around 4.9 billion in the same period. The number of megacities is expected to double over the next decade, and many of these growing cities are far from resilient. The solution: frugal engineering and local knowledge. Read more