Source: December 8, 2017 – Governing
I will be visiting colleagues at Audencia Business School (France), University of Antwerp (Belgium), and Lancaster University (England) over the next couple of weeks. During my visit, I will deliver several public lectures, attend research forums, and work on collaborative research projects.
Audencia Business School - Research presentation: November 13, 2017
Antwerp Management School – Research presentation: November 15, 2017; IT Governance Discussion with Graduate Students
Lancaster University Management School – Research presentation: November 16, 2017; Centre for Technological Futures Round Table
Governing Mega-Scale IT Projects: The Global Public Sector Experience
Information Technology (IT) projects are commonplace in the public sector. National, regional, and local governments continue to invest substantial resources into designing, developing, and maintaining information systems. The scale, scope, and potential impacts of IT projects continue to increase. Today, it is typical to find mega-scale IT projects in the public sector. Unfortunately, these projects seldom play out as planned. Mega-scale IT projects often fail to meet expectations, and when they fail, they do so magnificently. In this presentation, I will share lessons learned from a study of six mega-scale IT projects in the public sector. I will specifically call out governance issues associated with contracting, consultants, financing, human resources, leadership, and project management. [Flyer]
Designing Research Programs: Processes, Outputs, and Outcomes
I believe that research needs to be conducted in a manner that advances the greater public good, especially in fields that are of an applied nature (business, engineering, public policy, etc.). Research done with the sole intention of producing a journal article or conference paper is not good enough. Academia has a special responsibility to generate knowledge that advances society. In this talk, I will offer personal reflections on how to structure research programs to maximize several goals. First, to ensure the efficiency and effectiveness of the research process. Second, to maximize the potential that research outputs will be accepted by scholarly and practitioner communities. Third, to work with stakeholders to leverage the knowledge that is generated, to advance societal outcomes. I will share examples from a wide assortment of projects to elaborate on how scholars can build agile, responsive, and responsible research projects that have relevance beyond the ivory tower. I will pay particular attention to global research projects that are interdisciplinary in nature. In addition to sharing lessons about what works, I will openly share some of the trials and tribulations that I have encountered along the way. [Flyer]
I am enjoying two weeks in Melbourne. I have been collaborating with colleagues from Deakin University and the University of Melbourne on research projects. On Tuesday, I will deliver a research seminar at the Faculty of Business and Law on IT Experiments for Social and Policy Innovation: A Design Science Perspective.
Information systems are critical assets that need to be strategically leveraged for social and policy innovation. In this presentation, I will highlight ongoing research projects showcasing how analytical, computational, and visualization technologies can be employed to solve some of the pressing global and public challenges from combating human trafficking to urbanization and sustainability. I will discuss these projects as learning experiments focusing on creating applied IT solutions while furthering evidence-driven policy design, implementation, and evaluation. Finally, a design-science inspired model to co-create innovative IT solutions will be presented.
On Wednesday, I will be spending the entire day meeting with researchers and faculty at the University of Melbourne.
I am looking forward to my visit to the University of Wollongong. On Wed, June 10, I will deliver a research presentation at the School of Management, Operations, and Marketing on IT Experiments for Social Good. I will highlight ongoing research projects on how information technology (IT) can be used to solve some of the pressing global and public challenges from combating human trafficking to urbanization and sustainability. I will discuss these projects as learning experiments that are focused on creating applied IT solutions while furthering evidence-driven policy design, implementation, and evaluation.
Today, the Brookings Institution released the Local Government 2035: Strategic Trends and Implications of New Technologies paper as part of the Issues in Technology Innovation series.
Technological change is increasingly disruptive and destabilizing. In order to maintain effective governance systems, public sector entities must overcome stagnant tendencies and take a proactive stance—acting in the face of impending technological innovations. Future government entities must evolve into lean, responsive, and adaptive organizations capable of rapid response to societal shifts.
In this paper, we illustrate how technological advancements, such as the proliferation of drone technologies, artificial intelligence, autonomous vehicles, and peer-2-peer services, will introduce data privatization challenges and destabilize existing governance systems. In order to maintain effective service delivery, public sector entities must increasingly consider the ramifications technology will have on income inequality, fragile and conflict states, and immigration—just to name a few.
They conclude by urging policymakers and government managers to chart out trends based on data, model the interactions within complex systems, and study the pathways towards outcomes to unearth intended and unintended consequences of strategic choices. The authors argue that designing a path forward for local governments will require deliberate collaboration among diverse stakeholders, an immersive engagement with the data and scenarios that will shape local communities, and employment of decision-tools to model and simulate alternatives.
James Denford, Gregory Dawson, and I have a paper accepted for presentation at the Forty-Eighth Annual Hawaii International Conference on System Sciences.
An Argument for Centralization of IT Governance in the Public Sector
Using a configurational crisp set Qualitative Comparative Analysis (csQCA) approach, we find that effective public sector IT governance is structured differently than in the private sector. While states adopt a variety of IT governance structures, it is unmistakable that centralized yields better organizational outcomes than decentralized. As such, this paper makes a case for additional research in public sector governance in order to understand and explain these differences.
Jim Denford will present the paper at the conference. Click here for the conference program.
I will be heading to Auckland, New Zealand for the International Conference on Information Systems. First, I will be attending the AIS Council meetings for two days prior to the conference. I serve as the VP of Communication for the Association for Information Systems.
Second, I will participate as a faculty mentor for the Mid-Career Consortium.
Third, during the conference I will participate on the AIS Grand Vision for ICT-enabled Bright Society panel along with my colleagues - Helmut Krcmar - Technische Universität München; Jae Kyu Lee - Korea Advanced Institute of Science and Technology; Jane Fedorowicz - Bentley University; Ramayya Krishnan - Carnegie Mellon University.
Global societal knowledge infrastructures and communication platforms have made life and business more efficient and effective. However, many serious side effects have emerged alongside these ICT platforms, imperiling the future of this foundation. AIS is developing an initiative to investigate these problems and to envision the future of an ICT-enabled Bright Society. The initiative will encompass the development of relevant technologies, business models, public policies, social norms, international agreements, metrics of measuring national progress, and so forth. This endeavor will create many research opportunities to make AIS research outcomes more available to and significant for society.
I recently authored an article for Planetizen.
Unless you have been hibernating, you have heard about urbanization trends and have spent time reflecting on what this might hold for the future of communities, cities, nations, and the planet as a whole. The world’s total urban area is expected to triple between 2000 and 2030—urban populations are set to double to around 4.9 billion in the same period. The number of megacities is expected to double over the next decade, and many of these growing cities are far from resilient. The solution: frugal engineering and local knowledge. Read more