Book Chapters

  • Reid, V., Baloh, P., and Desouza, K.C. “Strategic Knowledge Management,” In Grant, K., Hackney, R., and Edgar, D. (Editor), Strategic Information Systems Management, London: Thompson/Cengage, 2010.
  • Desouza, K.C. “Segmenting and Destroying Knowledge,” In S. Crainer, and D. Dearlove (Editor), The Financial Times Handbook of Management, London: Financial Times/Pitman Publishing, 3rd Edition, 2004, 601-603.
  • Yao, Y., Desouza, K.C., and Watson, E. “The Role of ASPs in the Development of Small and Medium Sized Enterprises,” In N. Al-Qirim (Editor), Electronic Business in Small to Medium Sized Enterprises: Frameworks, Issues and Applications, Hershey, PA: Idea Group Publishing, 2003, 340-358.
  • Kraft, M., Desouza, K.C., and Androwich, I. “Healthcare Information: From Administrative to Practice Databases,” In G. Grant (Editor), ERP & Data Warehousing: Issues and Challenges, Hershey, PA: IRM Press, 2003, 168-196.