Big Data Analytics and the US Social Security Administration, Information Polity

15701255Rashmi Krishnamurthy and I have a paper accepted for publication in Information Polity. The paper, Big Data Analytics: The Case of the Social Security Administrationis one of the many case studies conducted during my research for my report on Big Data, published by the IBM Center for the Business of Government.

Public agencies are investing significant resources in big data analytics to mine valuable information, predict future outcomes, and make data-driven decisions. In order to foster a strong understanding of the opportunities and challenges associated with the adoption of big data analytics in the public sphere, we analyze various efforts undertaken by the United States Social Security Administration (SSA). The SSA, which is commonly referred to as the “face of the government,” collects, manages, and curates large volumes of data to provide Social Security services to US citizens and beneficiaries living abroad. The agency has made great strides in the burgeoning big data space to improve administration and delivery of services. This has included: (1) improving its arcane legacy system, (2) developing employee and end-user capability, (3) implementing data management strategies and organizational architecture, (4) managing security and privacy issues, and (5) advocating for increased investment in big data analytics. Despite these efforts, the SSA is still in the early stages of developing capability in the domain of big data analytics. By outlining challenges and opportunities facing the SSA, we discuss policy implications and explore issues to consider when public agencies begin to develop the capacity to analyze big data. 

The paper is scheduled to appear later this year, in Vol. 19, Issue 3.

Herbert A. Simon Best Paper Award

desrist-logo-300x79Kena Fedorschak, Srivatsav Kandala, Rashmi Krishnamurthy, and I won the Herbert A. Simon Best Paper Award at the Ninth International Conference on Design Science Research in Information Systems and Technology.

The paper, Data Analytics and Human Trafficking, highlights our efforts toward building IT solutions to combat human trafficking at the ASU Decision Theater

To read more about paper, please click here.

Press release: ASU College of Public Programs

Big Data and Local Government

afiI will be leading a webinar for the Alliance for Innovation on Big Data and Local Government on April 29, 2014. I will be joined by Chris Kelly (Director of Information Technology for Olathe, KS) and Matthew Esquibel (IT Division Manager for Austin, TX).

You can read my report on Big Data here.

Human Trafficking Solutions at DESRIST 2014 Conference

desrist-logo-300x79Kena Fedorschak, Srivatsav Kandala, Rashmi Krishnamurthy, and I have a paper accepted at the Ninth International Conference on Design Science Research in Information Systems and Technology. The paper, Data Analytics and Human Trafficking, highlights our efforts toward building IT solutions to combat human trafficking at the ASU Decision Theater.

Human trafficking is recognized internationally as an extreme form of violence against women, children, and men. Despite the fact that human trafficking is universally understood to be a burgeoning social problem, a paucity of data and insight into this issue exists. Data analytics has immense potential to elucidate trends in complex social data and inform future policy. We undertook a design science-inspired research approach to build datasets on human trafficking. Three prototypes are presented that describe the methodologies of human traffickers, display correlations between calls reporting suspected trafficking activity and various demographic data, and explicate the effectiveness of US anti-trafficking funding projects.

Speaking at Technological Innovation in Government: Toward Open and Smart Government Symposium

SSTIG-Logo3-300x214I will be speaking on Big Data at the Technological Innovation in Government: Toward Open and Smart Government Symposium organized by the Section for Science & Technology in Government of the American Society for Public Administration. Other speakers at the event include Jane Fountain (UMass), Elizabeth Bruce (MIT), Chris Osgood (Office of New Urban Mechanics, City of Boston), and Bill Oates (CIO, Commonwealth of Massachusetts), among others. For more information on the event, please click here.

Big Data goes to Germany and Slovenia

fis tumI will be giving two talks this week on my Big Data report. The first presentation will take place at the Fakultät für InformatikTechnische Universität München on March 12 (See here for more details). I will then fly to Slovenia to give a talk at the Faculty of Information Studies in Slovenia on March 14.

Our Fragile Emerging Megacities: A Focus on Resilience

planetizenI recently authored an article for Planetizen.

Unless you have been hibernating, you have heard about urbanization trends and have spent time reflecting on what this might hold for the future of communities, cities, nations, and the planet as a whole. The world’s total urban area is expected to triple between 2000 and 2030—urban populations are set to double to around 4.9 billion in the same period. The number of megacities is expected to double over the next decade, and many of these growing cities are far from resilient. The solution: frugal engineering and local knowledge. Read more