Deakin University – Research Seminar

Deakin_Worldly_LogoI am enjoying two weeks in Melbourne. I have been collaborating with colleagues from Deakin University and the University of Melbourne on research projects. On Tuesday, I will deliver a research seminar at the Faculty of Business and Law on IT Experiments for Social and Policy Innovation: A Design Science Perspective.

Information systems are critical assets that need to be strategically leveraged for social and policy innovation. In this presentation, I will highlight ongoing research projects showcasing how analytical, computational, and visualization technologies can be employed to solve some of the pressing global and public challenges from combating human trafficking to urbanization and sustainability. I will discuss these projects as learning experiments focusing on creating applied IT solutions while furthering evidence-driven policy design, implementation, and evaluation. Finally, a design-science inspired model to co-create innovative IT solutions will be presented.

On Wednesday, I will be spending the entire day meeting with researchers and faculty at the University of Melbourne.

University of Wollongong – Research Seminar

uow I am looking forward to my visit to the University of Wollongong. On Wed, June 10, I will deliver a research presentation at the School of Management, Operations, and Marketing on IT Experiments for Social Good. I will highlight ongoing research projects on how information technology (IT) can be used to solve some of the pressing global and public challenges from combating human trafficking to urbanization and sustainability. I will discuss these projects as learning experiments that are focused on creating applied IT solutions while furthering evidence-driven policy design, implementation, and evaluation.

I will also visit the SMART Infrastructure Facility and Global Challenges Program at the University of Wollongong.

Local Government 2035: Strategic Trends and Implications of New Technologies

11295579_10155567198015471_2381307221559114104_nToday, the Brookings Institution released the Local Government 2035: Strategic Trends and Implications of New Technologies paper as part of the Issues in Technology Innovation series.

Technological change is increasingly disruptive and destabilizing. In order to maintain effective governance systems, public sector entities must overcome stagnant tendencies and take a proactive stance—acting in the face of impending technological innovations. Future government entities must evolve into lean, responsive, and adaptive organizations capable of rapid response to societal shifts.

In this paper, we illustrate how technological advancements, such as the proliferation of drone technologies, artificial intelligence, autonomous vehicles, and peer-2-peer services, will introduce data privatization challenges and destabilize existing governance systems. In order to maintain effective service delivery, public sector entities must increasingly consider the ramifications technology will have on income inequality, fragile and conflict states, and immigration—just to name a few.

They conclude by urging policymakers and government managers to chart out trends based on data, model the interactions within complex systems, and study the pathways towards outcomes to unearth intended and unintended consequences of strategic choices. The authors argue that designing a path forward for local governments will require deliberate collaboration among diverse stakeholders, an immersive engagement with the data and scenarios that will shape local communities, and employment of decision-tools to model and simulate alternatives.

Click here to download the paper.

Essen and Münster – Research Presentations and AIS Council Meetings

Aufmacher_allg_BottropI am heading to Germany for the week. First stop will be in Essen, where I will be deliver two lectures at Hochschule Ruhr West: University of Applied Sciences.  

Disentangling Management of Information Systems in the Public Sector

Information systems are critical assets that need to be strategically leveraged in the public sector. Yet, we know little when it comes to IT governance in the public sector. Testament to this statement is the constant barrage of negative press on cyber attacks, to blockbuster IT project failures, and inability to leverage IT for innovation. In this presentation, I will highlight lessons learned from several research projects that have examined management of IS issues in the public sector from performance metrics, to big and open data, cybersecurity, the design and implementation of strategic IS plans, crowdsourcing platforms, and CIOs. These lessons will be framed in the broader context of how we might disentangle complexities associated with the designing, planning, and management strategic information systems in the public sector.

Challenges in Inter-Disciplinary Research: Strategies from Crafting Research Ideas to Publishing.

In this presentation, I will share my experiences in executing inter-disciplinary research projects. Studying complex phenomenon requires us to undertake research that (1) draws on multiple disciplines, (2) engages a diverse group of stakeholders, (3) appreciates a plurality of research approaches, and (4) communicates to a diverse set of audiences. Executing inter-disciplinary research is no easy feat to accomplish. Researchers face daunting challenges from the onset, beginning with the inception of ideas, then continuing to the crafting of problem statements, executing the research process, and communicating the results via publications in academic and practitioner outlets. However, these challenges should not be viewed as an excuse to abandon inter-disciplinary research in favor of narrow-minded and singular research exercises, which reduce complex phenomenon in deterministic fashions so as to arrive at irrelevant solutions. I will present a method (process) for executing inter-disciplinary research that has served me well. Illustrative examples of research projects will be used to exemplify this process and outline strategies for researchers to consider when conducting inter-disciplinary research projects. I will also highlight when it is time to ‘kill’ theories and concepts in order to promote radical innovation.

For more details, see link.

Next, I head to Münster for the European Conference on Information Systems (ECIS) and the Association for Information Systems Council Meetings.

Dashboards, More Cybersecurity, Citizen Disengagement, and …

It has been a busy few weeks, so here are some research updates:

Centralization of IT Governance in the Public Sector

HICSS-b1James Denford, Gregory Dawson, and I have a paper accepted for presentation at the Forty-Eighth Annual Hawaii International Conference on System Sciences.

An Argument for Centralization of IT Governance in the Public Sector

Using a configurational crisp set Qualitative Comparative Analysis (csQCA) approach, we find that effective public sector IT governance is structured differently than in the private sector. While states adopt a variety of IT governance structures, it is unmistakable that centralized yields better organizational outcomes than decentralized. As such, this paper makes a case for additional research in public sector governance in order to understand and explain these differences.

Jim Denford will present the paper at the conference. Click here for the conference program.

We have written several practitioner notes based on this paper, see InformationWeek and Brookings Tech Tank.

Capturing the Wisdom of Crowds – Planning

APAI have an article in the current issue of the American Planning Association's Planning magazine.

Capturing the Wisdom of Crowds

Combining citizen intelligence and online civic platforms.

By Kevin C. Desouza and Kendra L. Smith

Technology platforms for citizen intelligence are springing up quickly. Platforms such as Deliberatorium, DebateGraph, Cohere, YourView, and CoPe_it! all allow for extensive discourse. Each has special features such as multiple ways to contact other users and participate in discussion boards. Additionally, these platforms employ social analytics, discourse analytics, and social network maps. These sites allow users to gather information and debate ideas and solutions to specific community issues.

Users can also add evidence and information to other users' claims, which triggers conversations and sharing. In many U.S. cities, leaders are finding value in citizen intelligence. Online civic platforms tend to fall into four main categories, as one of us has also noted in an upcoming Journal of Urban Technology article. To read the more, please click here.

To read the print version, please click here.

BIG Ideas, Economic Resilience, Alliance for Innovation

I will be attending  the BIG Ideas Conference hosted by the Alliance for Innovation in Fort Lauderdale. I co-authored one of the discussion papers for the conference with Kendra Smith. The paper takes a critical look at what it takes to build cities and communities that are economically resilient.

Economic Resilience: No Big Ideas Needed!

Resilience is one of the most bastardized terms when it comes to planning and management jargon. We all want resilience, yet it means drastically different things to many people. To some, resilience is the ability to respond to shocks and abrasions in the environment, while others think of resilience as the ability to continuously innovate and stay ahead of the curve so as not to become obsolete. Economic vulnerability and economic resilience play a strong role in cities’ resilience. Economic vulnerability is an entities proneness to exogenous shocks coming from economic features such as economic openness, export concentration, and dependence on strategic imports. Economic resilience is the ability of an organization, whether it is a business or a city or even a country, to withstand the impacts of financial and economic shocks and to bounce back quickly, or to avoid shocks through proactive planning and interventions. In this paper, we will explore the many facets of economic resilience, drivers of economic resilience, investing in resilience, and the risks of resilience planning. Additionally, we will offer domestic and international examples of cities that have experience with resilience planning, either through risk reduction or after-the-fact resilience planning. Finally, we will conclude with a discussion on the realities of economic resilience.

Please email me if you would like a copy of the paper.

I also serve on the Board of Directors for the Alliance for Innovation and am looking forward to engaging discussions during our board meetings.