Want to Learn How to Manage Underground Resistance in Organizations?

Nicholas (Nick) Sweers, a former graduate student of mine at the University of Washington Information School, and I have published a case study in the Journal of Business Strategy that illustrates the challenges of managing underground resistance. This hypothetical case study takes place at a mid-sized consulting firm specializing in innovative web development solutions. An underground […]

Overcommitted: Sam Houston gets a Nice Suggestion…The Story Continues

Thanks for all the comments and feedback on the story of Sam Houston. Taking a suggestion from a reader, I am extending the story…Let me know what you think Sam returns from his meeting feeling frustrated. The company that he works for, PubIT, is being sued by a major competitor for intellectual property infractions and […]

Writing of a different style, fiction, or at least I hope so…Overcommitted

It is 8 AM and Sam Houston is on his way to his office in downtown Chicago. He drives from his house in Libertyville, a northern suburb of Chicago, then catches a train into the city. During his roughly seventy-five minute train ride, he has learned to balance his laptop, notebook and pencil, his blackberry, […]