The Korean Edition of Intrapreneurship: Managing Ideas Within Your Organization (University of Toronto Press, 2011) was just published by Institute of Global Management.
The Advanced Practices Council of the Society for Information Management has just published my report, Mobile App Development in Highly Regulated Industries: Risks, Rewards and Recipes. I co-authored the report with my former graduate student, Paul Simons, who serves as the CEO of iHear Network.
Mobile computing has the potential to be as disruptive to the status quo as the Internet in the 1990s or the Model T in the early 20th century. A driving force behind mobile computing is the adoption of mobile apps, which increase revenues through new and refined business models, greater brand awareness and customer loyalty, and tools that increase employee productivity. However, not all organizations that launch mobile apps end up with successful products. The rewards may be lucrative, but there are risks of entering the marketplace with new products. In highly regulated industries, the risks are compounded by additional constraints for developing mobile software related to protecting and communicating information. Firms in such industries must implement comprehensive security solutions that go beyond standard industry regulatory systems. Since regulations always lag behind technological advancement, organizations must anticipate how their actions might trigger future legislative responses and the impacts on users’ expectations of privacy and trust. Another risk that stems from rapid growth of mobile software is the reduced barrier to entry for emerging companies, especially from startups that circumnavigate existing regulations on the use of mobile technology.
Due to the rapidly changing nature of mobile apps, design thinking has emerged as a methodology to help guide an organization through the process of developing mobile apps. Traditional linear modes of development are not sufficient or flexible enough to keep up with innovation in mobile hardware, software, and mobile operating systems. Design thinking has grown beyond just a methodology for developing software products and experiences to a means of developing business strategy. This non-linear mode of strategy development is better suited for mobile strategy because it provides greater insight into the needs and desires of end users, fosters innovative and creative solutions, and provides greater flexibility to adapt to the changing circumstances caused by disruptive forces of the mobile revolution. This enables the Chief Information Officer (CIO) to provide greater leadership in exploiting internal and external opportunities. This report provides a number of recommendations to CIOs in mobile app development.
I am thrilled to be invited back to address the Advanced Practices Council (APC) of the Society for Information Management. The APC commissioned a research report on mobile app development in highly regulated industries. Over the last few months, I have collaborated with Paul Simon (CEO of iHear Network and my former graduate student at the University of Washington) on this research report.The presentation will take place on Jan 22, 2014 at the Intercontinental Buckhead in Atlanta, Georgia.
Mobile App Development in Highly Regulated Industries: Risks, Rewards, and Recipes
Mobile computing has the potential to be as disruptive to the status quo as the introduction of the modern Internet in the 1990s or the Model T was nearly 100 years ago. Organizations need to not only understand the risks of mobile computing, but develop strategies to incorporate it before it fatally disrupts their current business model. Some of the rewards of a well thought out mobile strategy include increasing revenues or new revenue streams, greater brand awareness and customer loyalty, and a new set of tools to increase employee productivity. Firms in highly regulated industries face an even more complex set of challenges when considering how to approach the mobile space. Highly regulated industries have additional constraints for developing mobile software because of the additional layer(s) of regulation that dictate the protection and communication of information. It is important for these businesses to implement comprehensive security solutions that go beyond standard industry regulatory systems. Since regulations always lag behind technological advancement, organizations should think more proactively about how their actions might trigger future legislative responses and how their actions impact the user’s expectations of privacy and trust. Although there are risks associated with an organization’s increased use of mobile devices, the rewards that could flow from developing, implementing, and continuously iterating upon a coherent mobile strategy are enormous. In a Pew Research Center study, 63% of adult cell phone owners use their cell phone to go online, 34% said they do most of their internet browsing on their mobile phone. It would be detrimental to the long-term viability of an organization to ignore such trends. Traditional linear modes of developing strategy will not be sufficient or flexible enough to keep up with the rate of innovation in mobile hardware, software, and mobile operating systems. Design thinking has grown beyond just a methodology for developing software products and experiences and now a growing amount of managers are using design thinking as a means of developing business strategy. This non-linear mode of strategy development is better suited for building a mobile strategy as it will provide greater insight into the needs and desires of end users, foster innovative and creative solutions, and provide greater flexibility to adapt to the changing circumstances caused by the disruptive forces of the mobile revolution. This enables the Chief Information Officer (CIO) to provide greater leadership that leads to both internal and external innovative opportunities for mobile strategy development.
I will be presenting my research on innovation and intrapreneurship to the Advanced Practices Council (APC) of the Society of Information Management. This presentation is based on my recent book, Intrapreneurship: Managing Ideas within Your Organization, and will take place in Atlanta, GA on January 22, 2013.
An organization’s ability to compete and continuously renew itself is contingent upon how well it leverages the idea creators in its midst. When organizations fail to leverage their employees' ideas and when employees stumble in their ability to effectively manage those ideas, the loss of energy at all levels – from individuals to organizations and even to society – is tremendous. In this presentation, I will outline how to drive change within organizations through a focus on intrapreneurship. Intrapreneurship-focused organizations give employees resources, time, and budgets to work on their own ideas because they know that creating space for their employees to be inventive may yield the most valuable contributions. Moreover, these organizations do not simply give employees space and then forget about them. They know how to hold employees accountable for their ideas, support employees in their efforts to develop and commercialize ideas, and encourage the intrapreneurial spirit. Drawing on my research and experience consulting with thirty global organizations, I outlines ways to manage all types of ideas, including blockbusters with the potential to create radically new external products and services, and more incremental innovations for improving internal processes. With practical frameworks and real life examples for both employees and managers, I will help you to identify the value in your own ideas and those of others to ultimately benefit your organization. In today’s competitive environment, an organization is only as good as its ability to manage ideas. Successful organizations will be able to design, build, implement, and sustain intrapreneurship processes that are superior to those of their competitors. It is through these processes that organizations will be able to act quickly and effectively to introduce new products and services, avoid blind spots, and attract and retain the best minds around.
I have been doing some reflection on my research interests and the connections between the various scientific domains in which I work. I will be on a panel, Working on Mars while Living on Earth - Balancing Demands across Disciplinary Boundaries, with Sandeep Purao (Penn State University), Ajay Vinze (Arizona State University), and Steve Sawyer (Syracuse University) at the 22nd Workshop on Information Systems and Technology where I will share some of my lessons learnt in doing interdisciplinary research and holding academic appointments in various disciplinary units from business schools to information schools and urban studies to public administration.
Have you ever struggled with getting the best from your employees? If you have spent even minimal time managing people, your answer is probably going to be 'yes.' Managers often struggle with getting their employees to give their best or to punch above their weight. This topic has been a focus of many dissertations, books, and pundit advice sessions. Among the multitude of reasons why managers struggle with their employees, I submit one of the most critical: most managers lack capabilities to leverage their employee's ideas. Based on my research and consulting with over 30 global organizations (see Intrapreneurship: Managing Ideas Within Your Organization), here are five simple good habits to internalize , if you want to get the best from your employees and their talent.
- First, design an idea-friendly environment for your employees.
- Second, be an advocate for your employee's ideas.
- Third, connect your employee to networks that can harness their ideas.
- Fourth, collaborate with your employees on experimenting with their ideas.
- Fifth, mobilize your networks to support the diffusion of your employee's ideas and expertise.
P.S. This is an excerpt of an article that I am writing for a magazine. For more details, send me an email.
I enjoyed my recent visit to Toronto. I had the privilege of addressing a sold-out crowd at the Rotman School of Management, University of Toronto. If your organization is interested in having me come by and talk about my recent book, Intrapreneurship: Managing Ideas Within Your Organization (University of Toronto Press, 2011) please send me an email. See below for a brief excerpt from my talk at the Rotman School of Management.
I will be speaking on Building Innovation into Organizations as a Competency as part of the Entrepreneurship Experts Speaker Series @ Rotman on April 3, 2012. The series is hosted by the Rotman School of Management, University of Toronto. My talk will be followed by a book signing event for Intrapreneurship: Managing Ideas Within Your Organization (Rotman-UTP Publishing, 2011).
To register for the event, which includes a copy of the book: LINK
To learn more about the speaker series: LINK
As the year wraps up, I have been taking time to relax, reflect, and plan for 2012. I have been always intrigued by the questions we ask ourselves when we reflect. Questions, and our ability to engaging in the questioning process, both introspectively and with others, is critical for the development of our cognitive, emotional, and spiritual capacities.