Authors Kevin Desouza and Kendra Smith suggest that nonprofits are falling behind scientific and business communities in using digital technology, and offer four steps to improve how social change organizations use big data for innovation.
James Denford, Gregory Dawson, and I have a paper accepted for presentation at the Forty-Eighth Annual Hawaii International Conference on System Sciences.
An Argument for Centralization of IT Governance in the Public Sector
Using a configurational crisp set Qualitative Comparative Analysis (csQCA) approach, we find that effective public sector IT governance is structured differently than in the private sector. While states adopt a variety of IT governance structures, it is unmistakable that centralized yields better organizational outcomes than decentralized. As such, this paper makes a case for additional research in public sector governance in order to understand and explain these differences.
Jim Denford will present the paper at the conference. Click here for the conference program.
Capturing the Wisdom of Crowds
Combining citizen intelligence and online civic platforms.
By Kevin C. Desouza and Kendra L. Smith
Technology platforms for citizen intelligence are springing up quickly. Platforms such as Deliberatorium, DebateGraph, Cohere, YourView, and CoPe_it! all allow for extensive discourse. Each has special features such as multiple ways to contact other users and participate in discussion boards. Additionally, these platforms employ social analytics, discourse analytics, and social network maps. These sites allow users to gather information and debate ideas and solutions to specific community issues.
Users can also add evidence and information to other users' claims, which triggers conversations and sharing. In many U.S. cities, leaders are finding value in citizen intelligence. Online civic platforms tend to fall into four main categories, as one of us has also noted in an upcoming Journal of Urban Technology article. To read the more, please click here.
To read the print version, please click here.
I will be attending the BIG Ideas Conference hosted by the Alliance for Innovation in Fort Lauderdale. I co-authored one of the discussion papers for the conference with Kendra Smith. The paper takes a critical look at what it takes to build cities and communities that are economically resilient.
Economic Resilience: No Big Ideas Needed!
Resilience is one of the most bastardized terms when it comes to planning and management jargon. We all want resilience, yet it means drastically different things to many people. To some, resilience is the ability to respond to shocks and abrasions in the environment, while others think of resilience as the ability to continuously innovate and stay ahead of the curve so as not to become obsolete. Economic vulnerability and economic resilience play a strong role in cities’ resilience. Economic vulnerability is an entities proneness to exogenous shocks coming from economic features such as economic openness, export concentration, and dependence on strategic imports. Economic resilience is the ability of an organization, whether it is a business or a city or even a country, to withstand the impacts of financial and economic shocks and to bounce back quickly, or to avoid shocks through proactive planning and interventions. In this paper, we will explore the many facets of economic resilience, drivers of economic resilience, investing in resilience, and the risks of resilience planning. Additionally, we will offer domestic and international examples of cities that have experience with resilience planning, either through risk reduction or after-the-fact resilience planning. Finally, we will conclude with a discussion on the realities of economic resilience.
Please email me if you would like a copy of the paper.
I also serve on the Board of Directors for the Alliance for Innovation and am looking forward to engaging discussions during our board meetings.
I will be delivering a presentation at the Centro de Sistemas Públicos, Universidad de Chile on October 3, 2014. My talk will be part of the day long event, INNOVACIÓN PÚBLICA: MUCHO RUIDO ¿Y LAS NUECES?, organized by the Industrial Engineering department and CEPAL. My remarks will focus on how should we go about building a capacity for intrapreneurship in the public sector. Click here to view the complete program. For more details on my intrapreneurship work, see my book and one of my recent articles.
Rashmi Krishnamurthy and I have a paper accepted in Cities.
Cities around the world are experiencing tremendous population growth, and this is especially true in the developing world. In this profile, we feature the city of Chennai, the capital of Tamil Nadu, India. Chennai is the largest industrial commercial center in South India; it is often referred as the “Detroit of India” and the “Gateway to South India.” In recent decades, large industrial facilities have been established in Chennai and its suburbs—resulting in large-scale population growth. However, this explosive growth has strained the urban infrastructure of this prominent city. In this profile, we provide an overview of Chennai’s urban history from social, economic, political, and environmental perspectives. We highlight the current and future challenges faced by the city, and we argue that it is well poised to leverage emerging smart city technologies. However, to effectively implement these technologies, city administrators need to undertake several measures; for example, a database capturing all dimensions of the city must be developed. By clearly delineating the urban planning and policy efforts to the present and offering a way forward, this paper contributes to the growing literature on smart cities and the unique urban challenges faced by cities in the developing world.
Big Data in the Public Sector: Lessons for Practitioners and Scholars
In this essay, we consider the role of Big Data analytics in the public sector. Motivating our work is the recognition that Big Data is still in its infancy and many important questions regarding the true value of Big Data remain unanswered. The question we consider is: what are the limits, or potential, of Big Data in the public sector? By reviewing the literature and summarizing insights from a series of interviews from public sector CIOs, we offer a scholarly foundation for both practitioners and researchers interested in understanding Big Data in the public sector.
Good news: We no longer have to talk about megascale IT projects. Large-scale ventures that typically cost $1 billion or more, megaprojects used to be all the rage, but they are quickly being superseded by petascale IT initiatives. Those projects can cost even more, involve complexity on a truly massive scale and require petaflops of computer processing. Despite the horrendous track record of delivering on even moderately complex IT projects, public-sector CIOs continue to embrace the design, planning and execution of petascale IT projects. To read more, please click here.
To view the article in the digital edition of the magazine, please click here.
Technology-Enabled Participatory Platforms for Civic Engagement:
The Case of US Cities
Technology-enabled participatory platforms are proving to be valuable canvases for engaging citizens in solving public good challenges. Citizens are playing a more active role by either designing platforms themselves or participating on platforms created by public agencies. Unfortunately, our theoretical knowledge about the nature of these platforms is limited. In this paper, we take the first steps towards understanding technology-enabled participatory platforms. Through an exploratory analysis, following the spirit of a grounded theoretic methodology, we examined technology-enabled participatory platforms in the 25 most populated cities in the US. We deduce four main archetypes – citizen centric and citizen data, citizen centric and government data, government centric and citizen data, and government centric and citizen developed solutions of technology-enabled participatory platforms. We describe the intricacies of how collective intelligence is leveraged on these platforms. Implications for local government managers and urban planners are discussed. We hypothesize how the future of these platforms might evolve in the not so distant future.
This is our second paper in the Journal of Urban Technology, to read our first paper, please click here.
Kendra Smith and I wrote a piece for Government Technology on Intrapreneurship. Public agencies need to build a capacity for intrapreneurship. Intrapreneurs invent new practices, programs, and solutions to address problems and opportunities faced by an organization. These individuals are passionate about the organizations they work for and do not just accept the status quo. They bootstrap and bootleg, they might be viewed as radical (or guerilla) by their peers, and they want to move their organizations ahead. To read more, please click here.