Policy Informatics in Communications of the AIS

I have a new paper accepted for publication in the Communications of the AIS. The paper outlines the case for IS researchers to pay attention to the budding field of policy informatics.

In this paper we introduce policy informatics as an emerging research space. Policy informatics is the study of how information systems are leveraged towards solving complex public policy problems. Leveraging information systems requires: (1) platforms for citizens to participate and engage in policy processes and with public agencies; (2) public agencies to utilize technologies to take advantage of information reservoirs for evidence-driven policy design; and (3) public agencies to be more transparent, participatory, and collaborative. Presented in this paper is one illustrative application of policy informatics. We explore human centered participatory platforms for facilitating deliberations on policy issues. When individuals and groups seek to collaborate to resolve policy issues, competing interests and adversarial positions on issues as well as an unawareness of the others’ perspectives often result in poor outcomes. Empathy is the act of imagining, understanding, and actively responding to the conditions and perspectives of another related to a particular situation. Therefore, generating and disseminating a strong feeling of empathy among members in these policy networks is crucial for mitigating conflicts. However, empathy generation and transfer is a complex challenge that requires systematic research within the design of participatory platforms. A thoughtful application of information systems (IS) can help bring diverse stakeholders together and promote cooperation. Human centered IS platforms facilitate richer communication channels and timely feedback to generate a sense of shared community to pursue shared goals. Interactive computer simulations is a form human centered participatory platform, which enables construction of synthetic environments for policy deliberation, and provides participants with an opportunity to jointly explore the decision space to understand the claims of other participants as legitimate.

Reference: Krishnamurthy, R., Desouza, K.C., Johnston, E.W., and Bhagwatwar, A. “A Glimpse into Policy Informatics: The Case of Participatory Platforms that Generate Synthetic Empathy,” Communications of the AIS, Forthcoming.

Recent Visit to IIT-Kanpur – A Summary

Core Team Members (from left to right) Mr. Rahul Yadav, Prof. K.K. Bajpai, Prof. Onkar Dikshit, Prof. Sudhir Misra, Dr. Ralph Hall, Dr. Michael Garvin, Ms. Yehyun An, Dr. Kevin C. Desouza, and Prof. Mukesh Sharma

Ralph Hall has provided a nice summary of our recent visit to IIT Kanpur. I enjoyed my time in Kanpur and look forward to seeing this partnership flourish. To read more about the trip, please click here.

Joining the Board of Alliance for Innovation

I am heading to Williamsburg, VA for the Alliance for Innovation Board Meeting and the Big Ideas Conference. I recently joined the Alliance for Innovation Board of Directors.

Arizona State University (ASU) is a core member of the Alliance for Innovation (AFI), and houses the administrative offices of the AFI at the College of Public Programs. The AFI brings together leading city and county managers who have an appetite for innovation. It serves as a platform for local governments who are passionate about nurturing an innovative culture and building better communities throughout the US and Canada. The Alliance maintains a loyal membership of approximately 400 local governments who employ more than 9,000 employees who take advantage of AFI on-line and in-person services. It hosts two annual conferences every year – Transforming Local government (TLG) which features case studies of the most innovative programs introduced in member governments and the BIG Ideas event where a select group of 100 “thought leaders” come together in a provocative venue to explore emerging issues facing local communities. It operates with another strategic partner, the International City County Manager Association (ICMA), the on-line Knowledge Network which currently has more than 35,000 local government users that provide content, create groups of interest and query one another about best practices. AFI also has a robust learning program through regular webinars and regional workshops. The AFI network can be mobilized to test out innovations that arise from the research, provide seek feedback on research outcomes, and even in the securing of complementary resources. The AFI will also serve as a valuable conduit for disseminating the findings from the research project.

On “In Depth with Francis Rose” for Federal News Radio Discussing Challenge.Gov

I was interviewed on our Challenge.gov report to be released by the IBM Center for the Business of Government on “In Depth with Francis Rose" for Federal News Radio. The report will be released on September 4, 2012. To listen to the interview, please click: http://www.federalnewsradio.com/86/3012861/In-Depth-interviews---August-29

Speaking at NASCIO Leadership Summit – Oct 2012

I will be speaking at the National Association of State Chief Information Officers (NASCIO) Leadership Summit on Oct 25, 2012 in San Diego, California. My talk will draw on my book, Intrapreneurship: Managing Ideas within Your Organization, and focus on how to lead through collaboration.

For more details on the event, please click here: -- NASCIO 2012 Leadership Summit

To have me speak at your event, please send me an email

Conference on Community Resilience – Davos, Switzerland

I am headed to Davos for the 3rd Annual Conference on Community Resilience. I am co-chairing the conference along with John R. Harrald and Jim Bohland, both from Virginia Tech. This conference was organized while I was a Director of the Metropolitan Institute at Virginia Tech. I will chair a session on Citizen Engagement & Technology Deployment in Disaster Mitigation Preparedness Response and Recovery. Panelist include:

  • Maggie Cowell, Assistant Professor, Urban Affairs and Planning, School of Public & International Affairs, Virginia Tech
  • Liesel Ritchie, Assistant Director for Research, Natural Hazards Center, University of Colorado
  • Georg Frerks, Professor of Disaster Studies, Wageningen University
  • Isabel Ramos, Assistant Professor, Dept. of Information Systems, Minho University

Leveraging Intrapreneurship towards Organizational Change @ PMI Phoenix Chapter

I will be giving two talks to the Project Management Institute's Phoenix Chapter. Both talks will be on Leveraging Intrapreneurship towards Organizational Change: A Focus on Process Management. The first talk will take place on August 15 @ Dave and Busters (Desert Ridge-North Valley), and the second talk on August 16 @ Doubletree Suites (44th Street and Van Buren-South Valley). The talk will be based on my recent book, Intrapreneurship: Managing Ideas Within Your Organization. If you are in the Phoenix metropolitan area, please stop by.