Startup Village 2018 – Moscow, Russia

I am looking forward to visiting Moscow to deliver a keynote at the Startup Village 2018. Hosted by the Skolkovo Foundation in collaboration with the Foundation’s partners, Startup Village is the largest startup conference for technology entrepreneurs in Russia and the CIS countries. Since its launch, Startup Village has proven itself to be a unique platform where startup founders and innovators meet successful entrepreneurs, investors, large technology corporations, and representatives of city administration to discuss technological trends, ideas, and the nurturing of the next generation of Russian entrepreneurs. This global event annually brings together thousands of participants from all over the world, hosting more than 15,000 participants within two days in 2017.

Mechanics for the Future – Salzburg Global Forum

Credit: Salzburg Global Seminar/Ela Grieshaber.

I am looking forward to participating in the Mechanics for the Future: How Can Governments Transform Themselves? session at the Salzburg Global Forum.

Governments worldwide are under pressure to meet complex needs as populations age, countries urbanize, and technology transforms lives and work. They have lead responsibility to prepare their societies for a radically changing world, yet face shrinking budgets and declining trust in the public sector. The machinery of government has changed, requiring governments to transform themselves, both in terms of the methodology they use and the people needed to implement the change.  What is the role of government in driving innovation?  How can countries and cities learn from each other?  How can governments recruit and retain the best people in public service with the right skills?  How can governments better harness the market, and strengthen constructive partnerships with civil society and the private sector?  What types of public communication work best to rebuild public trust?

See here for a list of attendees.

As part of the meeting, I will be leading a discussion on the potential for advances in artificial intelligence (AI) to transform how we govern. We will employ a case study that I co-authored with Richard T. Watson (Regents Professor and the J. Rex Fuqua Distinguished Chair for Internet Strategy, University of Georgia). The case study takes place in a country, Intelligensia, and is focused on deploying AI systems to modernize the national healthcare system and improve quality of life outcomes.

Distinguished Nonresident Research Fellow – China Institute for Urban Governance, Shanghai Jiao Tong University

I have accepted a three year appointment as a Distinguished Nonresident Research Fellow at the China Institute for Urban Governance (CIUG) at Shanghai Jiao Tong University (SJTU). I am looking forward to working with colleagues at SJTU to launch new research endeavors that advance urban innovation.

Related:

Cutter Business Technology Journal – Special Issue on Artificial Intelligence

New article in Cutter Business Technology Journal with Lena Waizenegger (Auckland University of Technology) and Gregory S. Dawson (Arizona State University)

9 Recommendations for Designing, Developing, Deploying, and Refining Cognitive Computing Systems

This article draws your attention to the design, development, deployment, and refinement of cognitive computing systems (CCSs). While CCSs are deployed in a variety of fields yielding benefits exceeding expectations, there are also major failures. Lack of appreciation for the differences inherent in developing a CCS versus a traditional software system is key to these failures. To assist in developing successful CCSs and to derive benefits from them, the authors offer a set of nine key recommendations based on their examination of over two dozen systems. They conclude that CCSs will be a dominant technology that will permeate all business operations for the foreseeable future.

Delivering Artificial Intelligence in Government – New IBM Center for the Business of Government Report

The IBM Center for the Business of Government released my new report today.

Delivering Artificial Intelligence in Government: Challenges and Opportunities

This report reviews recent progress made in applying artificial intelligence to public sector service provision, drawing on lessons learned from commercial experience as well as burgeoning cognitive computing activity by Federal, State, local, and international governments.

To access the report, please click here.

Visiting Queensland University of Technology

I will be visiting Queensland University of Technology from October 8-14.

The School of Management seminar series - QUT Business School - October 10, 2017, 10:30 am – 11:30 am, Room Z1124, Level 11, Z block

Technological Innovation and the Public: 3Ps - Purpose, Process, and Products

Technological innovations are fundamentally transforming all aspects of our society. I am particularly concerned with how technological innovations impact 1) the design of our public institutions, 2) the apparatuses through which we shape, implement, and evaluate public policies, and 3) our governance frameworks for public goods. I believe that research needs to be conducted in a manner that advances the greater public good, especially in fields that are of an applied nature. Academia has a special responsibility to generate knowledge that advances society. Studying complex phenomena requires us to undertake research that 1) draws on multiple disciplines, 2) engages a diverse group of stakeholders, 3) appreciates a plurality of research approaches, and 4) generates actionable solutions. Executing inter-disciplinary research is no easy feat to accomplish. Researchers face daunting challenges from the onset; beginning with the inception of ideas, continuing to the crafting of problem statements, executing the research process, and then communicating the results via publications in academic and practitioner outlets. However, these challenges should not be viewed as an excuse to abandon inter-disciplinary research in favor of narrowly focused research exercises. Drawing on over a dozen research projects, this presentation will highlight key strategic management challenges confronting public agencies as they try to keep up with the rapid pace of technological innovations. Opportunities for use-inspired research will be discussed. In addition, I will present a working model for executing inter-disciplinary research that has served me well. I will openly share some of the trials and tribulations that I have encountered along the way.

Paper at 2017 Assoc. Budgeting & Financial Management Conference

Alfred Ho (University of Kansas) will be presenting our paper at the 2017 Assoc. Budgeting & Financial Management Conference in Washington, D.C.

Performance Budgeting in U.S. cities: A Multi-Level Analysis

Many past studies have documented different types of performance information usage in the budgetary process.  Many also show that various organizational factors influence its usage.  In this study, we take a new theoretical approach by analyzing the practice of performance budgeting through a multi-level perspective. Using data from a survey study of U.S. local departments, this study analyzes how service nature, organizational capacity, leadership, organizational culture, and political institutional forces influence how performance analytics is used or not used to impact budgetary decision-making. The empirical results show that there are different dynamics for performance-informed performance budgeting and high-impact performance budgeting.  Politics do not necessarily eliminate a need for performance-informed budgeting, but executive commitment to data-driven decision-making is necessary to achieve high impact in using performance budgeting.

Authors: Alfred Ho (University of Kansas), Rashmi Krishnamurthy (Queens University) and Kevin C. Desouza