Isabelle Fagnot, Chen Ye, and I have a paper in the current issue of Systèmes d'Information et Management. Mega-scale information technology (IT) projects in the public sector are significant undertakings operating within an ecosystem of stakeholders, resources, and constraints. The track record of these projects is abysmal. Employing an ecosystems lens, we study three failed […]
About Kevin Desouza
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Entries by Kevin Desouza
After six wonderful years at Arizona State University, I have moved to Australia to take up an appointment as Professor of Business, Technology and Strategy at the QUT Business School.
I am looking forward to visiting Moscow to deliver a keynote at the Startup Village 2018. Hosted by the Skolkovo Foundation in collaboration with the Foundation’s partners, Startup Village is the largest startup conference for technology entrepreneurs in Russia and the CIS countries. Since its launch, Startup Village has proven itself to be a unique […]
I am looking forward to participating in the Mechanics for the Future: How Can Governments Transform Themselves? session at the Salzburg Global Forum. Governments worldwide are under pressure to meet complex needs as populations age, countries urbanize, and technology transforms lives and work. They have lead responsibility to prepare their societies for a radically changing world, yet […]
The Volcker Alliance released their Preparing Tomorrow's Public Service report. I was honored to serve as member of the advisory committee for this important project.
I have accepted a three year appointment as a Distinguished Nonresident Research Fellow at the China Institute for Urban Governance (CIUG) at Shanghai Jiao Tong University (SJTU). I am looking forward to working with colleagues at SJTU to launch new research endeavors that advance urban innovation. Related: (October 2017) Story on the Global Cities Forum hosted […]
New article in Cutter Business Technology Journal with Lena Waizenegger (Auckland University of Technology) and Gregory S. Dawson (Arizona State University) 9 Recommendations for Designing, Developing, Deploying, and Refining Cognitive Computing Systems This article draws your attention to the design, development, deployment, and refinement of cognitive computing systems (CCSs). While CCSs are deployed in a variety of […]
Dan Chenok, executive director of the IBM Center for the Business of Government, discussed my recently released report - Delivering Artificial Intelligence in Government: Challenges and Opportunities - on Government Matters. Also covered in Government Executive, Routefifty.com, Nextgov
Had a great time in Milan at Università Bocconi. See here for coverage on some of the work done: [Link] [Link]
The IBM Center for the Business of Government released my new report today. Delivering Artificial Intelligence in Government: Challenges and Opportunities This report reviews recent progress made in applying artificial intelligence to public sector service provision, drawing on lessons learned from commercial experience as well as burgeoning cognitive computing activity by Federal, State, local, and international governments. To […]