Cognitive Computing Systems (CCSs) are increasing in prominence in the public sector. This paper develops a framework drawing on public value and information technology service management literature to guide the management of CCSs in the public sector. We draw on academic literature, gray literature, legislation and government reports, and examples on CCS initiatives in the […]
About Kevin Desouza
This author has yet to write their bio.Meanwhile lets just say that we are proud Kevin Desouza contributed a whooping 599 entries.
Entries by Kevin Desouza
New paper published in Decision Support Systems. Little is known about how organizations leverage business analytics (BA) to develop, process, and exploit analytical information in cybersecurity incident response (CSIR). Drawing on information processing theory (IPT), we conducted a field study using a multiple case study design to answer the following research question: How do organizations exploit […]
New article in Computers and Security. How can organizations develop situation awareness for incident response: A case study of management practice Organized, sophisticated and persistent cyber-threat-actors pose a significant challenge to large, high-value organizations. They are capable of disrupting and destroying cyber infrastructures, denying organizations access to IT services, and stealing sensitive information including intellectual property, trade […]
Tendai Makasi, Alireza Nili, Mary Tate, and I have authored the lead article in the current issue of First Monday. To access the article click here.
New paper published with M. Hunter, B. Jacob, and T. Yigitcanlar in Journal of Urban Technology. Pathways to the Making of Prosperous Smart Cities: An Exploratory Study on the Best Practice In this paper, we examine the understudied issue of the pathways to smart cities. While the extant literature on smart cities offers several insights into what […]
My article in the current issue of PM Magazine outlines key questions to ask when considering digital transformation efforts in the public sector. To read the complete article, please click here.
I spoke with Bonnie S. Glaser, senior adviser for Asia and the director of the China Power Project at the Center for Strategic and International Studies, host of the ChinaPower PODCAST, on China's plan to develop a Central Bank Digital Currency (CBDC) [LINK].
Tan Yigitcanlar, Luke Butler, Farnoosh Roozkhosh, and I have published a paper in Energies.
We published our report on smart cities in Australia. To download the report, please click [here]. The findings were feature in Brisbane Times. We published an article on the report for The Conversation.
New paper published in Early Childhood Research Quarterly. To access the paper, please click [LINK].