I will be giving an invited presentation at the 2010 Talent Management Conference in Portland, Oregon (September 8-10). My presentation will highlight strategic, tactical, and operational mechanisms for building sustainable knowledge management programs.

About the Presentation

As an organization prepares for the departure of valuable staff, a key challenge is how to capture, store, and transfer knowledge. Managing knowledge and ensuring its transfer will increase productivity. This session will provide useful tools and processes for selecting the best strategy to fit your organization’s culture. Participants will explore the use of technology as well as best practice approaches and tools to preserve and transmit institutional memory.

Topics include:

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