I will be giving a talk to Microsoft’s Enterprise Content Management team on the role of Intranets in fostering collaborative innovation. Since their initial debut, Intranets have been touted as a platform to promote collaboration within an organization. Most organizations have invested serious resources in developing viable Intranets. Despite the significant investments, only a handful of organizations will claim that their Intranets are anything more than glorified document repositories. In this talk, I highlight key reasons that Intranets have failed to deliver on their original promises. I will also point out how users have had to build work-a-rounds to avoid interacting with Intranets when engaging in collaborative work. My talk will conclude with key recommendations for designers of next generation Intranets that can support collaborative innovation.
You might also like
Article on Information and Knowledge Management in the Case of the US Intelligence Community featured on Harvard Business Review Blog